- Mass Markets (TX)
- …+ Identify and implement process enhancements to improve efficiency and service quality. + Lead and mentor a team of managers, supervisors, and call center ... highly experienced and strategicDirector of Operationsto oversee and enhance client relationships, operational efficiency, and service delivery within our… more
- NTT America, Inc. (Plano, TX)
- …to successful completion. + Design and implement GenAI frameworks and patterns tailored to client needs. + Architect and lead the implementation of GenAI use ... apply now. We are currently seeking a AI Solution Architect to join our team in Plano, Texas (US-TX), United States (US). As an AI Solution Architect with… more
- Mass Markets (Killeen, TX)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions ... the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. You will be responsible for… more
- Capco, a Wipro Company (Dallas, TX)
- …skill with respect to business management and problem solving + Ability to effectively lead team members to ensure the completion of project deliverables with ... broad scale programs. **What You'll Get to Do:** + Lead and support client discussions that center...client end-to-end objectives + Work as part of team leveraging agile and modern software delivery techniques +… more
- MUFG (Irving, TX)
- …in program development and execution, working with other members of the Issues Management team on strategic and operational enhancement. + Lead or support IM ... 120,000 colleagues, striving to make a difference for every client , organization, and community we serve. We stand for...work remotely one day. A member of our recruitment team will provide more details. This Associate Vice President… more
- JPMorgan Chase (Plano, TX)
- … lead development of new risk rating methodologies. + Experience in managing client portfolios and exposure. + Ability to lead group-wide efficiency projects. ... governments, and institutions. As part of our Asset Managers Credit Risk Team , you'll manage exposure to industry-leading asset management firms, private equity… more
- Sedgwick (Irving, TX)
- …clinicians, ADA job accommodation specialists). + Refers cases as appropriate to team lead . + Maintains professional client relationships. **ADDITIONAL ... written guidelines and procedures pursuant to ADA, state and/or client requirements; to make timely referrals for appropriate disability...approve non-complex ADA claims or makes a recommendation to team lead to deny claims based on… more
- Sedgwick (Irving, TX)
- …clinicians, ADA job accommodation specialists). * Refers cases as appropriate to team lead . * Maintains professional client relationships. **ADDITIONAL ... written guidelines and procedures pursuant to ADA, state and/or client requirements; to make timely referrals for appropriate disability...approve non-complex ADA claims or makes a recommendation to team lead to deny claims based on… more
- IBM (Austin, TX)
- …**Your role and responsibilities** As a Solution Architect you'll be a pivotal team member who connects the client 's technical functional and implementation ... culture is collaborative and experiential. As part of a team , you will be surrounded by bright minds and...solution design and proposal for payments such as check processing , digital payments, RTP, Zelle, TCH, NACHA, Swift, etc.… more
- Mass Markets (Killeen, TX)
- …in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be ... for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a fast-paced setting and have a… more