- CVS Health (Austin, TX)
- …calls with client and internal operations to review and calibrate client service metrics and performance guarantees. Analyze data to identify trends ... customer satisfaction. Serve as the primary point of contact for the client to provide product training, resolve escalated customer service issues, streamline… more
- Prime Therapeutics (Austin, TX)
- …performance indicators and dashboards that evaluate Prime's performance against assigned client contracts; populate joint scorecards and other reporting tools ... documentation; ensure account management team documents interactions with assigned client /s and inputs data into the Salesforce...new ideas and work collaboratively to provide the highest quality of care and service to our members. If… more
- Houston Methodist (Houston, TX)
- …with other entity operations staff to ensure synergy in duties and reporting . ** QUALITY /SAFETY ESSENTIAL FUNCTIONS** + Responsible for the management and ... project work and compliance activities including analysis, implementation, coordination, and reporting of project activities initiated by or assigned to department.… more
- Iron Mountain (Austin, TX)
- …priorities. + Develops and manages weekly status reports and issue logs. Utilizes reporting tools to measure and communicate progress, quality , and compliance. + ... solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling,… more
- MUFG (Irving, TX)
- …such as: client identification and due diligence, customer service and quality control standards; conducts and reviews feasibility of new or revised systems and ... the globe, we're 120,000 colleagues, striving to make a difference for every client , organization, and community we serve. We stand for our values, building… more
- GE Vernova (TX)
- …Vernova's Grid Software business is seeking a dynamic and experienced Global Client Escalation and Experience Leader to lead the global escalation management ... define, measure, and enhance the broader customer experience across our global client base. This includes overseeing programs that assess customer health, enable… more
- Cushman & Wakefield (Austin, TX)
- …development of roles and responsibilities with partners * Establish governance program/process and data quality assurance reporting for global consistency of ... of CAD floor plans, occupant data and reporting (regular or ad hoc) for a client...the CAFM system to further enhance the availability and quality of spatial and occupancy data *… more
- Citigroup (San Antonio, TX)
- The Team Client Services Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards ... of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and… more
- Highmark Health (Austin, TX)
- …the successful completion of the project on time, on budget and with high quality . Projects will be delivered using Agile Methodologies as defined by the Delivery ... properly included in releases including monitoring release weekend activities and reporting progress during the release activities. Post closing conduct lessons… more
- CBRE (Austin, TX)
- …areas of operational activities, and that effective relationships are maintained with key client contacts and the CBRE Data Center Solutions site teams/managers. ... * Demonstrates credibility and leadership, influencing project outcomes. * Manages Data Center Solutions client relationships at the project level.… more