- Fifth Third Bank, NA (Tampa, FL)
- …the bank's ability to meet those needs. + Play a key role in overall client satisfaction and retention . + Identify at-risk clients and proactively work to ... and ensure that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite,...resolve all client issues to drive retention . + Maintain… more
- HNTB (Miami, FL)
- …staff reporting; and support for performance and compensation reviews. + Partners with Client Service Leaders and pursuit champions to assist with business ... passionate about the aviation industry and are keen to significantly improve customer experience through innovation and design. This position will support business… more
- Leap (Boca Raton, FL)
- … Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building. + Operational ... inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long-term customer relationships. Your ability… more
- CVS Health (Tallahassee, FL)
- …and retention mindset. The primary success metrics for this role will be client retention , customer satisfaction, and profitable growth. The role will ... team who supports the health and development of this customer . The position requires a background in client...**Required Qualifications** + Minimum 3 years account management or customer service experience in Behavioral Health, Medicare,… more
- American Express Global Business Travel (Tallahassee, FL)
- …excellence. + Balance volume, productivity, customer deliverables, process, and service levels. + Participates in client meetings, presentations, and ... Canada. The high-profile role is responsible for driving strong financial performance, client retention and renewal strategy driven by successful operational… more
- Concentrix (Lake Mary, FL)
- …corrective actions needed to meet operational performance + Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed + ... and ownership with focus on continuous improvement + Demonstrated ability to foster customer service disposition and sense of professionalism for self and team… more
- Paychex (St. Petersburg, FL)
- …implements business strategies and initiatives designed to deliver and ensure superior customer service to external clients and businesses. Responsible for ... managing and exceeding key business metrics including client retention , operating margin, and revenue growth....Degree - Preferred + 7 years of experience in Customer service , account management. + Previous experience… more
- First Horizon Bank (Fort Myers, FL)
- …supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional ... to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a… more
- Securitas Security Services USA, Inc. (Estero, FL)
- …the security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and ... account; may be assigned a rank, as defined by client contract. Does not perform Security Officer duties except... contact to ensure the delivery of high quality customer service for assigned account; evaluates … more
- The ODP Corporation (Miami, FL)
- …the customer experience. + Supports community outreach initiatives to drive client / customer retention . + Works to continually develop personal selling ... preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to… more