- Guardian Life (Bethlehem, PA)
- …You will be responsible for ensuring the delivery of exceptional client service while supporting the profitable growth and retention of our customer ... (HCM), you will lead the strategic direction of the Client Management and Field Service teams within...implement efficient service delivery models to support customer growth and retention across all business… more
- Acxiom (Harrisburg, PA)
- …, including upselling and cross-selling of related products, including accountability for client renewal and retention results. Ensures best practices are ... The Client Partner - Enterprise Account role serves as...Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from… more
- Robert Half Office Team (Camp Hill, PA)
- …thrive in a fast-paced, team-oriented environment. Key Responsibilities: + Deliver outstanding customer service by addressing client inquiries, resolving ... Camp Hill, PA. The ideal candidate will have exceptional customer service skills and proven experience in...ensuring a positive customer experience, contributing to client retention and recurring revenue streams. +… more
- Acxiom (Harrisburg, PA)
- …clients, including upselling and cross-selling of related products, including accountability for client renewal and retention results. Ensures best practices are ... The Client Partner serves as the primary post-sale point...able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for… more
- Cognizant (Philadelphia, PA)
- …positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention . CRM role-specific measures are renewal win ... **Overview** Client Relationship Managers are key contributors to commercial...of new, renewal, and expansion opportunities. . Understand the customer 's specific business needs and apply service /… more
- Highmark Health (Harrisburg, PA)
- …and selling new products and services to existing accounts to ensure retention and growth of profitable business. **HNAS (Health Now Administrative Services)** ... RESPONSIBILITIES** + Review new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales… more
- Highmark Health (Pittsburgh, PA)
- …and selling new products and services to existing accounts to ensure retention and growth of profitable business. **ESSENTIAL RESPONSIBILITIES** + Review new ... products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals...assigned product lines, renewals and add-on sales to ensure retention , profitability and growth of existing business. + Manage… more
- RELX INC (Pittsburgh, PA)
- Field Client Manager Do you enjoy building solid customer relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common ... goals? About the Role As a Client Manager you will manage, protect, and grow revenue...and creating a pipeline of new business opportunities and retention . Responsibilities * Initiating and answering inbound and outbound… more
- Forrester (Philadelphia, PA)
- …difficult internal and external business challenges; and delivering exceptional client service resulting in high client retention . + Experience in ... customer challenges and offer solutions that drive satisfaction, retention , and additional enrichment opportunities. **Job Description:** + Strengthen the… more
- Advance Local (Mechanicsburg, PA)
- … client success. + Step in to support team members in challenging client intersections, upsell, and retention client conversations. **Strategic Client ... services, timelines, and communication in a way that anticipates client needs and exceeds expectations. ** Service Oversight...and center. **What Success Looks Like** **:** + High client retention and satisfaction across your team's… more