- Comcast (Dallas, TX)
- …in their life cycle (ie 3-6 months prior to contract expiration, after successive service calls etc.) to assure customer satisfaction and to re-contract and ... with existing customers that are either requesting disconnect of service or who have been identified as being part...new products and services to existing customers. + Increase customer lifetime value through sales and retention … more
- ADP (El Paso, TX)
- … Client Service Manager ensures the delivery of optimal service , client satisfaction and client retention .. Act as the primary contact for ... record keeping matters and provides prompt customer service . Proactively communicates regularly with client to...evaluate and ensure delivery of optimal service , client satisfaction and client retention .… more
- Public Consulting Group (Austin, TX)
- …documentation of client configurations, timelines, and deliverables. + Supports customer service and operations for clients: + initiative planning and ... across the public sector. To learn more, visit www.publicconsultinggroup.com . The Sr. Client Service Associate - Progress Track is responsible for the… more
- ADP (El Paso, TX)
- …Client Service Specialist ensures the delivery of optimal service , client satisfaction and client retention . **RESPONSIBILITIES:** + Act as the ... record keeping matters and provides prompt customer service . Proactively communicates regularly with client to...evaluate and ensure delivery of optimal service , client satisfaction and client retention .… more
- C&W Services (Austin, TX)
- …develops mutual performance objectives, financial targets and critical milestones. + Building evolving client retention strategies to stay in front of client ... + Develop annual operating budgets and periodic forecasts, responsible for full P&L, client retention , expansions, new logo growth in partnership with BD +… more
- Sharecare (Austin, TX)
- …of this position is to enhance and nurture existing relationships resulting in client retention and identification of upsell (add-on business) opportunities and ... customer issues including resolution of technical and/or customer service problems in a timely manner...retention , growth and short-term tactical plans to ensure client satisfaction + Prepare, in collaboration with Director … more
- Highmark Health (Austin, TX)
- … revenue performance. + Leverage KPI data to drive strategic focus on client retention , financial growth, and employee performance + Develops long-range ... Talent team to ensure the optimal staffing levels are maintained to meet client service expectations. Manage recruitment and resource planning efforts in… more
- HCA Healthcare (Frisco, TX)
- …Customer Officer, the Director, Client Success is accountable for Valify client retention , satisfaction, and engagement. The Director leads the Client ... technology, VSG group purchasing portfolio, power benchmarking, and technology customer retention . + Lead, manages, and promotes...to plan, implement, and execute. + Excellent communication and customer service skills + Proven ability to… more
- WTW (Dallas, TX)
- … Client Relationship Manager oversees all account management activities to reach strategic client service , retention and sales objectives. In this role ... ensure quality service is being delivered and client retention rates are maintained + Coordinate...multi-task and work in a fast-paced environment + Strong customer service skills + Strong presentation skills… more
- Paycom Online (Grapevine, TX)
- …Manager (internally known as a Paycom Specialist), you will be the driving force behind client success and client retention . Your ability to provide tailored ... growth and foster long-term partnerships all while delivering world-class customer service . + Lucrative compensation package that...to identify trends and present strategic solutions that improve client retention and ROI. + Drive … more