- SHI (Austin, TX)
- …sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. + Contribute to practice development by ... **Job Summary** The Solutions Architect - Azure will provide customer -facing services to our customers to help them define...clients and partners, ensuring high levels of satisfaction and retention . + Demonstrate deep expertise in Service … more
- EMCOR Group (Paris, TX)
- …team development, service delivery audits and safety. Solicit and apply customer feedback (EFS and client ). Foster quality focuses in others; Improve ... with customer site point of contacts (SPOCs) and applicable client central team members. Ensure operational execution meets or exceeds established KPI's… more
- Deloitte (Austin, TX)
- …cyber threats and other information technology risks. + Develop and deliver tailored Customer Identity & Access Management (CIAM) solutions aligned to Client 's ... multiple security domains specializing in identity and access management ( customer and enterprise, federation, privileged identity management, provisioning, compliance… more
- Veolia North America (Freeport, TX)
- …+ Financial Management : + Familiarity with budgeting procedures, monitoring, and analysis. + Customer Service : + Capable of delivering exceptional customer ... mentor the team to drive performance and growth. + Customer Obsessed : Build and maintain strong customer...environment where every team + Experience in managing direct client communications, addressing concerns, and maintaining a high level… more
- Bank of America (Austin, TX)
- …effective team management, structure, and routines. **Skills:** + Coaching + Customer Service Management + Customer and Client Focus + Performance ... client traffic, engaging and appropriately routing clients, and fostering client retention + Manages business results through formalized management routines… more
- Bank of America (Fort Worth, TX)
- …**Skills:** + Adaptability + Attention to Detail + Business Operations Management + Customer and Client Focus + Policies, Procedures, and Guidelines Management + ... job is responsible for handling more complex files and effectively preventing client escalations. Key responsibilities include assisting with client escalations… more
- Bank of America (Austin, TX)
- …market leaders + Drives operational excellence **Skills:** + Coaching + Customer Service Management + Customer and Client Focus + Performance Management ... client traffic, engaging and appropriately routing clients, and fostering client retention + Manages business results through formalized management routines… more
- Highmark Health (Austin, TX)
- …**Job Description :** **JOB SUMMARY** This job is responsible for growing the client base within our national print & mail manufacturing footprint. The role will ... focus on driving sales revenue and expanding market share through new client acquisition and relationship management. The ideal candidate will have a strong… more
- Ricoh Americas Corporation (Austin, TX)
- …of a specialized 1-to-3-person site, fostering employee growth and providing unparalleled customer service . Reporting directly to our Account Manager, you will ... interactions, building and maintaining strong relationships while ensuring client satisfaction and retention . + Oversee day-to-day...experience in the legal industry. + Strong interpersonal and customer service skills, with the ability to… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this… more