- Compass Group, North America (Katy, TX)
- …performance and increase profitability (Owners Business Plan). + Coordinate efforts to improve the customer retention and client experience at the point of ... Interested in joining our team? You bring the enthusiasm, customer service , and commitment; we'll supply the...skills required. + Must be able to travel to client sites locally. + Must be passionate about providing… more
- Capital One (Austin, TX)
- Strategic Customer Development Manager, Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager, Northern CA - ... that embraces bold ideas, fosters collaborations and delivers great customer experiences. Business Cards and Payments is one of...Manage a portfolio of clients with key focus on retention , growth and risk management + Analyze the company's… more
- ISC2 (Austin, TX)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Sodexo (Dallas, TX)
- …preferred. + 10+ years of progressive leadership experience in client retention , strategic account management, or customer success. + Proven track record ... responsible for shaping and executing the strategic direction of client retention and account health efforts across...leading competitive rebids and retention strategies in complex, B2B service environments.… more
- Deloitte (Dallas, TX)
- …the value of their brands and building marketing strategies to drive profitable customer growth and retention + Developing commerce strategies and supporting ... Join Deloitte to make a lasting impact by shaping client strategies and leading transformative change that benefits businesses...business cases that enhance customer acquisition and retention , fueling sustainable revenue… more
- Intuit (Plano, TX)
- …products. + Client Support:. Independently respond to complex or ambiguous customer questions and provide expert guidance. + High-Impact Customer Issue ... meet their business needs. + Documentation & Reporting: Maintain accurate records of customer interactions, feedback, and service requests. Research and analyze … more
- ReSource Pro (Dallas, TX)
- …looking for an organized, team-oriented Customer Experience Associate to join our customer service team (surplus lines). Your role The Customer ... a task or process for them + Provide exceptional customer service to customers + Deescalate frustrated...services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade,… more
- Wolters Kluwer (Austin, TX)
- …Lead coordination efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement ... Advanced Client Management: Proficiency in nurturing and maintaining deep client relationships, customer advocacy, and engagement within post-sales or… more
- Confluent (Austin, TX)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Mass Markets (Dallas, TX)
- …Team-oriented with strong interpersonal skills Preferred + 1+ year experience in customer service , inside sales, technical support, chat, or administrative roles ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more