- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Responsible for the administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, ... the training of new resources. Implements quality monitoring process, solicits client feedback, reviews metrics, and discovers opportunities for process and quality… more
- Acosta Group (Lewisville, TX)
- …team + **Deliver results** + Deliver Revenue Quota of new business wins, client expansion per the direction of your established focus area or Agency president ... and resources** + Weekly call frequency, minimum 5 unique client conversations weekly is expectation: 10 or more BIC...are a must + Work closely and efficiently with Service Delivery Team (Sales org, BI org, DC org,… more
- Robert Half Office Team (Dallas, TX)
- …health and safety regulations, and local industry standards. + Provide excellent customer service by addressing client inquiries and resolving issues in a timely ... ideal for someone who thrives in a fast-paced environment and enjoys performing administrative and clerical tasks to support daily operations. If you have strong… more
- Mass Markets (Dallas, TX)
- …in customer service , technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work ... POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
- Mass Markets (Killeen, TX)
- …in customer service , technical support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work ... POSITION OVERVIEW 4X10 CUSTOMER SERVICE JOB OPENINGS We are looking for customer...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
- Bank of America (Addison, TX)
- …Purview, Enterprise Data Protection, Azure Responsible A** I. + Support business and client group requirements for access, and solution administration . + Help ... for migrations and translations of configurations to mitigate outages and loss of service . + Monitor and optimize the performance of AI solutions, ensuring they meet… more
- Mass Markets (Killeen, TX)
- …in the industry. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and public sector clients. ... In this role, you'll lead a team of inbound customer service agents, providing coaching, support, and performance management to ensure team success and client … more
- Mass Markets (Killeen, TX)
- …excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety of commercial, ... is a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered for this role, you… more
- Regions Bank (Dallas, TX)
- …of direct contact with external account holders. This position oversees the client administration and acquisition of Corporate Trust and Institutional Trust ... complex client relationships + Manages the set-up, implementation, and administration of trusts, ensuring account administration follows fiduciary principles… more
- Amazon (Houston, TX)
- …PC repair, troubleshooting, deployment and liquidation experience - 1+ years of IT client , server, and network service delivery experience - Fluent in ... limited to: * Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments. * Ensuring… more