- Publicis Groupe (New York, NY)
- **Company description** Zenith is a full- service media agency with capabilities and expertise across all channels and disciplines. Zenith is part of Publicis Media, ... interacting with SRG team. + Maintain Freelancer Budget + Preparation of Client Profitability reporting; maintain employee allocations, tracking time entry and all… more
- Publicis Groupe (New York, NY)
- …significance, distributions, etc. + Effectively communicate complex ideas to primary client contacts, both verbally and in writing **Qualifications** + The applicant ... with or adjacent to websites, such as in digital media or an intensively client -focused model such as an external consulting or marketing services firm + Adobe… more
- World Insurance Associates, LLC. (Queens County, NY)
- …Primary Responsibilities + Manages RFP preparation, carrier quote review, client proposal development and carrier negotiations. + Communicates carrier specific ... and articulate pros and cons of different approaches. + Writes client facing Executives Summaries that include observations, recommendations and next steps… more
- Citigroup (New York, NY)
- …and implement enablement programs that enhance operational efficiency and improve client service delivery, within an access-controlled and risk-approved ... to spearhead our data visualization and reporting efforts, ensuring that everyone from client advisors to senior management have the data and insights necessary to… more
- M&T Bank (Getzville, NY)
- …+ Prescreen and document escalated customer complaint cases appropriately in Service Manager. + Perform daily, weekly, monthly, and annual case reporting ... to mitigate future occurrences. + Respond to incoming phone calls and other client requests made via phone, e-mail or through letters maintaining brand image. +… more
- SitusAMC (Albany, NY)
- SitusAMC is where the best and most passionate people come to transform our client 's businesses and their own careers. Whether you're a real estate veteran, a ... the status of work and achievement of key performance indicators / service level agreements + Develop, implement, and make visible performance measurement frameworks… more
- Deloitte (Williamsville, NY)
- …of databases including activities such as installations, migrations, deployments, service requests, and patching/upgrades. + Enforces established best practices in ... firm applications. + Assists in the resolution of technology end user incidents, service requests, or other issues related to the database. + Represents the database… more
- Citigroup (New York, NY)
- …can bring the latest technology ideas to fruition and support an excellent client experience. + Engage Product/Technology Owners to establish business service ... level objectives, Service level Indicators to measure performance and then identify hotspots and architectural refinements required. + The candidate will also be responsible to provide Best in Class Production Availability, Resiliency and Predictability to… more
- M&T Bank (Buffalo, NY)
- …work assignments + Manage CM operational incident and request queues and ensure service level agreements (SLAs) are met. + Tracking compliance to policies and ... as needed + Collecting and reporting on metrics as required + Identifying service improvement opportunities + Develop a thorough understanding of technology and its… more
- Northwell Health (Melville, NY)
- …+ Maintains policies and procedures related to security and protecting privacy of client and company information. + Responds to requests for changes from original ... several factors may be considered as applicable (eg, location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts,… more
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