- EMCOR Group (New York, NY)
- …contract retention, etc. + Manage technician/office employees. + Focus on client retention. Maintain customer satisfaction by providing efficient and courteous ... service . + Support our clients, understand their needs, and...work. + Ensure proposals detail the scope of work, lead time(s), and exclusions are well noted. + Coordinate… more
- Capgemini (New York, NY)
- …drive sustainable growth and engagement of ServiceNow user base. **Key Responsibilities:** * Client -facing lead for portal UX/UI workstream to design and deliver ... **Job Title** : Senior Service Management Consultant - UX/UI Design **Location** :...this role, you will work hand in hand with lead Architects and fellow team members with building user-centric… more
- CAI (Albany, NY)
- …products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 months' ... Part time **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Turkish/English) Service Desk Analyst, you will be responsible for receiving requests from… more
- SHI (Albany, NY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The Service ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer satisfaction. They will provide the… more
- Elevance Health (Buffalo, NY)
- …role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office ... attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. _Please note that per our… more
- Compass Group, North America (Staten Island, NY)
- …+ Performs other duties as assigned. **Qualifications:** + 2 years of food service supervisory or lead experience. + Experience in restaurants, hotels, corporate ... a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of...+ Assists with the preparation of quarterly reports for client presentation. + Works with marketing and culinary department… more
- S&P Global (New York, NY)
- …**Grade Level (for internal use):** 09 **About the Role:** **The Team:** Service Management is a global team responsible for providing technical application support ... improvement and optimizing processes to deliver the highest level of service . **Responsibilities and Impact:** + Handle all support requests, including incident,… more
- Capgemini (New York, NY)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City ... needs with technical capabilities on the ServiceNow platform. This client -facing role involves gathering requirements, facilitating workshops, translating business… more
- Parity (New York, NY)
- …no technology to control this. Parity is a Remote HVAC Optimization as a Service company. We remotely control and optimize HVAC systems 24/7/365 to deliver automatic ... experienced, process oriented and mission-aligned executive ready to manage Parity's service delivery teams and advance their career at the intersection of… more
- Rochester Institute of Technology (Rochester, NY)
- **9766BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job Responsibilities:** Responsibilities: + Provide support for ... first contact resolution per documented expectations. + Represent RIT Service Center on project teams and participate in internal...in internal projects to aid in continuous improvement. + Lead and assist with various internal projects to improve… more