- AON (The Woodlands, TX)
- …excellent customer service for inbound calls, top-notch experience based on client parameters. + Provide outstanding inbound service to our customers by ... in a comprehensible way. Skills and experience that will lead to success: + Provide excellent customer service...service for inbound calls, top-notch experience based on client parameters. + Initiate benefits (claims) and process benefit… more
- Robert Half Technology (Houston, TX)
- …are looking for a skilled Service Delivery Manager to oversee and optimize client support operations in Houston, Texas. In this role, you will manage service ... for Oracle Cloud services. Responsibilities: * Coordinate and manage client -facing working groups to ensure effective service ...align with the statement of work. * Organize and lead motivated teams to achieve shared project goals. *… more
- Mass Markets (Killeen, TX)
- …in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across ... our customer service and sales operations. This role is ideal for...Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies… more
- Capgemini (Dallas, TX)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM… more
- Capgemini (Irving, TX)
- …RESTful services integrated with other providers **Desired Skills:** * Strong ability to lead cloud migration strategies and align with client business goals * ... **Job Title:** Service Management Consulting Manager **Location** : Irving, TX...client -facing engagements * Experience as a principal technical lead on at least one major project * Strong… more
- AON (Dallas, TX)
- Aon is hiring a Customer Service Specialist for our Dallas, TX office. This will be a hybrid role with the flexibility to work both virtually and from our Dallas, TX ... to assist members and providers. Call types vary from client to client so flexibility and the...clients on needed resolutions. Skills and experience that will lead to success: + Prior call center experience +… more
- Mass Markets (Killeen, TX)
- …Responsibilities: + Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible for coaching and ... we need your help in managing call center customer service agents. While your team operate the phone for...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Compass Group, North America (Waco, TX)
- …potential for you to advance authoritatively and make an immediate impact on our food service operations. You will lead the campus food service team within ... team at a large account, with the goal of providing top-notch service to the client , students, and communityDrives and develops self and team at the account… more
- AireSpring (Dallas, TX)
- …"Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring client satisfaction, retention, and ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...teams to ensure seamless customer experience. Key Responsibilities: + Client Relationship Management: + Serve as the primary point… more
- The Raymond Corporation (Addison, TX)
- …needs and customer expectations through collaboration with internal teams. * Lead service improvement initiatives, working with stakeholders to implement ... feedback, and enhances team effectiveness. * Customer-Centric Thinking – Ensures service reliability and client satisfaction through proactive management. *… more