- H&R Block (Cary, NC)
- …value of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to ... + Serve as point of contact for onsite escalated client service concerns + Ensure clients are...Leader and District General Manager as necessary + Lead the office from the front desk, providing phone… more
- Cushman & Wakefield (Raleigh, NC)
- …report on occupancy cost savings and value add analyses **Key Competencies** Client Service Skills Communication Proficiency (oral and written) Presentation ... + Present transaction activity to client /C&W management + Participate in all client /C&W business reviews + Lead and/or facilitate client meetings Process… more
- WSP USA (Durham, NC)
- …high-value relationships with clients in the market; demonstrate excellence in client service /experience. Identify local, regional and national business via ... on environmental investigation and remediation projects. + Support the Service Line in sales/profit, being externally/ client focused,...technical specialists, and the marketing team as a key leader to deliver quality projects to our clients. +… more
- Grant Thornton (Charlotte, NC)
- …+ Meet or exceed sales targets for new and follow-on work + Lead client relationships and engagements, manage expectations, ensure satisfaction, and become ... client confidentiality + Model high integrity behaviors and lead with a risk management mindset, taking care of...and our team, driving operational excellence, and delivering exceptional client service . + Manage, develop, train, mentor… more
- Prime Therapeutics (Raleigh, NC)
- … priorities; work with Employer Account Manager to ensure member and client service excellence and satisfaction + Lead client meetings as aligned to ... client + Working with the Plan's account teams, lead the proactive and strategic consultation efforts to maximize...diploma or GED is required + 5 years of client service experience to include 2 years… more
- H&R Block (Eden, NC)
- …tax office associate positions + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are ... environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions + Lead...Your Expertise + Prior experience working in a customer service , shift leader , or similar role +… more
- Deloitte (Raleigh, NC)
- …(PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities In this interesting and ... have the opportunity to work with our AML and sanctions team to support client service delivery. Through your participation in these Lookback engagements, you… more
- CDM Smith (Asheville, NC)
- …* Maintain and grow CDM Smith's reputation for technical excellence and client service . * Collaborate with multi-disciplinary teams to deliver successful ... or Technical Construction Expert to serve as the Remedial Action Discipline Leader . This national leadership role is responsible for advancing remedial action… more
- Prime Therapeutics (Raleigh, NC)
- …+ Collaborate with account leadership to build business cases, and at times, lead client -facing initiatives; provide input into, and client management ... diploma or GED is required + 5 years of Client Service /Account Management experience Must be eligible...strong attention to detail, and the ability to simultaneously lead multiple, complex projects and strategies, under pressure and… more
- Deloitte (Charlotte, NC)
- …models + Excellent communication and stakeholder management skills + Focus on delivery and client service excellence + Collaborative leader able to influence ... will collaborate with cross-functional teams-including technology, operations, sales, and client service -to evolve our offerings/products and maintain Deloitte's… more