- Towne Park (Philadelphia, PA)
- …seasonal variances in business to ensure proper staffing levels + Understands the client 's service standards and effectively integrates Towne Park's standards to ... complement them + Is knowledgeable of the client 's service metrics/measurements and ensures Towne Park...expansion, or changes in the current business that could lead to internal growth opportunities. **KNOWLEDGE, SKILLS AND ABILITIES**… more
- Public Consulting Group (Harrisburg, PA)
- …and measuring performance of programs, teams, services, and staff/contractors + Drive client service delivery optimization with an emphasis on balancing quality ... students in the nation. The Operations Director must effectively lead , build capacity and team capability at an enterprise...and team capability at an enterprise level to ensure client satisfaction and continued growth. This leader … more
- Tiffany & Co. (King Of Prussia, PA)
- …a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed luxury client service . **As a Team Manager you will:** + Effectively coach, guide ... and/or operations of a Tiffany store to orchestrate the client experience that will lead to meeting...profitability targets. + Be a strong, decisive, and collaborative leader who builds a climate of service … more
- World Insurance Associates, LLC. (Philadelphia, PA)
- …communications materials and BenAdmin Technology, where applicable + Develop and execute Annual Service Plan; lead client touch points, project manage key ... analytics tools, models, and capabilities. People Management + May act as Team Lead to client service delivery colleagues. + Acts as a mentor, demonstrates… more
- Towne Park (Philadelphia, PA)
- …delivery and reduces staffing levels if business conditions dictate. Understands the client 's service standards and effectively integrates Towne Park's standards ... visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and...make an impact. When we see a customer, a client or one of our own team members smile,… more
- AON (Fort Washington, PA)
- …point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are ... for adjustments or enhancements as needed. Skills that will lead to success + Maintains effective and positive relationships... Client Services (ACS), coordinating activities of the client service team and ACS to ensure… more
- Public Consulting Group (Harrisburg, PA)
- … performance, metrics and benchmarking best practices. + Understands, establishes and drives client service delivery standards to all client and PCG ... Operations Manager is accountable to ensure the functions of maintaining our client accounts, after software implementation, is smooth, efficient and scalable. This … more
- AscellaHealth (Berwyn, PA)
- …skills with a professional presence, integrity, and a commitment to confidentiality and client service excellence. + Proficiency in Microsoft Office Suite and ... and core PBM functions. This individual will contribute to client retention and renewal efforts, resolve service ...Rx claims as well as AscellaHealth services. + New Client Installations: Lead onboarding and implementation of… more
- EMCOR Group (Lawrence, PA)
- …for the successful completion of all aspects of the assigned contract between EMCOR Service Scalise Industries and the client for assigned Service Group ... a premier single source provider of mechanical construction and service work in Pennsylvania and West Virginia. From testing...goals. + With the assistance of the Trade Manager, lead a team of technical employees who are responsible… more
- Prime Therapeutics (Harrisburg, PA)
- … priorities; work with Employer Account Manager to ensure member and client service excellence and satisfaction + Lead client meetings as aligned to ... client + Working with the Plan's account teams, lead the proactive and strategic consultation efforts to maximize...diploma or GED is required + 5 years of client service experience to include 2 years… more