- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM… more
- TD Bank (New York, NY)
- …of all systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation + Researches ... capture integrity. + Oversee implementation of failover mechanisms, backup solutions, and disaster recovery across global sites. + Drive root cause analysis and… more
- Capgemini (New York, NY)
- …drive sustainable growth and engagement of ServiceNow user base. **Key Responsibilities:** * Client -facing lead for portal UX/UI workstream to design and deliver ... **Job Title** : Senior Service Management Consultant - UX/UI Design **Location** :...this role, you will work hand in hand with lead Architects and fellow team members with building user-centric… more
- Capgemini (New York, NY)
- …anticipate, withstand, and recover from disruption. In this role you will: + Lead client engagements to design and implement operational resilience frameworks, ... to deliver cutting-edge solutions. Join us to drive transformation tailored to our client 's challenges of today and tomorrow. Informed and validated by science and… more
- Capgemini (New York, NY)
- …to deliver cutting-edge solutions. Join us to drive transformation tailored to our client 's challenges of today and tomorrow. Informed and validated by science and ... Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and Commerce in conjunction with Adobe platforms_** _and with a proven… more
- TD Bank (New York, NY)
- …of all systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation + Researches ... a platform that can evolve at minimal cost as client and industry needs & expectations continue to evolve....project deliverables + Measures and monitor the level of service , analyze trends, agree on service target… more
- Iron Mountain (Albany, NY)
- …part of the organization. They play a vital role in creating healthy long-term service relationships with customers, acting as the bridge between the client and ... hyperscale customers. Another key responsibility is ensuring the highest level of operational service delivery. To succeed in this role, you must be a self-starter… more
- Capgemini (New York, NY)
- …technology, and data. You will have a proven record of growing client relationships through developing solutions and improvement initiatives that solve business ... needs, often acting as an evangelist, mediator or thought leader . * Shape and stand up Transformation Offices that...Design and transition clients to new operating models * Lead and manage cross functional teams located locally and… more
- Capgemini (New York, NY)
- …to deliver cutting-edge solutions. Join us to drive transformation tailored to our client 's challenges of today and tomorrow. Informed and validated by science and ... timely delivery and alignment with business objectives + Turning the organization client -centric, from offer design to UX design to organization changes + Designing… more
- Anderson Merchandisers (Commack, NY)
- …execution of Anderson Merchandisers standards to drive sales and meet retailer and client expectations This position is under the supervision of the Market Sales ... but daily communication and follow-up with the Territory Sales Lead is expected. What would you do in this...store personnel on the features and benefits of our client 's brands and product lines + Execute all required… more