- Veracity Consulting Group (Glen Allen, VA)
- …and/or CSM product capabilities and complimentary technologies in a client -consulting environment including Case and Knowledge Management for HRSD - Onboarding ... Principal Technical Consultant - HRSD/ CSM Locations: Richmond, VA; Atlanta, GA; Remote Veracity...Drive the continuous improvements of our implementation methodology and service offerings based on client experiences +… more
- Grant Thornton (Arlington, VA)
- …of our portfolio of third-party CSM platforms to support the firm's client service management strategy + Partnering with Experience and other sales & ... in Sales or Marketing platform management + Demonstrated experience managing client service management platforms, preferably including Wrike, Seismic, Databook,… more
- Securitas Security Services USA, Inc. (Sandston, VA)
- …to ensure a safe and secure environment. Additional job functions may include client service and problem resolution, service enhancement, Security Operations ... administrative officers, responders, and other security personnel at a client 's datacenter. The STM is responsible for building a...high performing team. Reporting directly to the Campus Security Manager ( CSM ), the STM works alongside other… more
- Kimpton Hotels & Restaurants (Charlottesville, VA)
- …Guests feel it; you'll feel it too. **What You'll Do** The Conference Services Manager ( CSM ) acts as the liaison between the hotel operations departments and ... the client . The CSM strives to achieve a... strives to achieve a balance between executed contracts, service and profitability. Through efficient management, communication and coordination… more
- Iron Mountain (Richmond, VA)
- …your unique contributions? If so, let's start the conversation. The Global Hyperscale Account Manager is an integral part of the organization. They play a vital role ... in creating healthy long-term service relationships with customers, acting as the bridge between...relationships with customers, acting as the bridge between the client and our operational delivery teams, including responsibility for… more
- Amazon (Herndon, VA)
- …exceeding expectations in developing and delivering solutions. As a Sr. Engagement Manager , you will collaborate across roles to understand a customer's mission ... understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to...are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and… more
- Amazon (Arlington, VA)
- …exceeding expectations in developing and delivering solutions. As a Sr. Engagement Manager , you will collaborate across roles to understand a customer's mission ... understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to...are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and… more
- Amazon (Arlington, VA)
- …are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a customer's mission ... understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to...are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and… more
- General Dynamics Information Technology (Fairfax, VA)
- …Functional Experts **Skills:** Analytical Thinking,Business Process Improvements,Customer Service ,Planning,Requirements Definition **Experience:** 5 + years of ... Required:** Yes **Job Description:** **GDIT is seeking a REMOTE Customer Success Manager to support our Identity, Credential, and Access Management (ICAM) program.**… more
- Steampunk (Mclean, VA)
- **Overview** We are seeking a **Product Manager ** who brings more than just facilitation skills-someone who acts as a servant leader, systems thinker, and ... digital services. You'll integrate Agile delivery practices with design thinking, service design principles, and a commitment to user-centered outcomes. As a… more