- GE HealthCare (Manhattan, NY)
- …closure of service requests in the CMMS, including documentation of Field Service Reports (FSRs) from partner vendors. -Oversee the return of repaired ... requiring on-site meetings as necessary, to meet with our Client . This could be a few times per month;...for EnCompass and D&D services, ensuring smooth communication and service delivery. -Conduct regular rounds in patient care areas… more
- Oracle (Albany, NY)
- …for digital customer service channels, considering end user, service rep, service manager, and AI builder personas. + Partner with Marketing and Sales ... the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX ...development and engagement metrics. Disclaimer: **Certain US customer or client -facing roles may be required to comply with applicable… more
- City of New York (New York, NY)
- …supports, SNAP, and Medicaid. Provides guidance to ensure digital systems advance client outcomes and facilitate efficient service delivery. - Administer, ... HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems,… more
- Compass Group, North America (New York, NY)
- …with investigating issues to get them resolved quickly. + Experience in a client service / reception position preferred. **Apply to Rapport today!** _Rapport ... lobby operations through a hospitality lens; offering continuous attentive service and creating an exceptional employee and guest arrival...at 30 Hudson Yards. You will be a collaborative partner who is confident and comfortable with our processes… more
- JPMorgan Chase (New York, NY)
- …initiatives to enhance existing products including the onboarding of new third-party managers, service providers, etc. + Partner with stakeholders to act as a ... With over $200 billion of client capital invested across hedge funds, private equity,...+ Identify appropriate operating model, internal support functions, and service providers to streamline and scale the platform. +… more
- University of Rochester (Rochester, NY)
- …of an effective Quality Assurance program measuring the critical aspects of service . Monitors and evaluates program results, adequacy of indicators, and staff ... to provide maximum efficiency and value to clients. + Ensures all client interactions are professional, productive, and customer friendly. + Ensures feedback and/or… more
- Hillside Family of Agencies (Rochester, NY)
- …requirements. + Create, implement, evaluate, and modify, as required and needed, individual service plans to meet assessed client 's unique needs as a member ... Medicaid costs as a lead member of the team responsible for the client . This role utilizes assessments, care planning, linkage to services and community resources,… more
- IBM (Armonk, NY)
- …Optimize SOPs and implement best practices across the portfolio Cross-Functional Collaboration * Partner with the on account service providers, SMEs, CIO teams, ... will drive operational excellence, foster cross-functional collaboration, and ensure service delivery meets IBM's high standards. **Your role and responsibilities**… more
- ASM Global (Buffalo, NY)
- LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium ... to labor and operating supplies, work within budgeted guidelines. + Provide efficient service and quality products by maintaining positive customer and client … more
- RxBenefits (New York, NY)
- …Programs (MCAP), PAP, and clinical appropriateness in alignment with RxBenefits and PBM partner products. + Be the SME on the formulary disruption process, results, ... reporting for dozens of broker partners with custom level service from RxBenefits. + Produce ad hoc reporting for...smooth transition for the group as a new employer client . + Employ expert use of SFDC reporting and… more
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