- Mass Markets (Wichita, KS)
- …role, you'll connect with business and residential customers via phone, resolve service concerns, retain accounts, and upsell new products and services. If you ... customer needs and provide tailored product recommendations + Resolve service -related concerns using internal systems and cross-functional collaboration + Accurately… more
- Mass Markets (Wichita, KS)
- …tax-related inquiries efficiently. + Maintain detailed and accurate documentation of all client interactions and case resolutions. + Stay current on federal and ... with team members and share knowledge to continuously improve service quality. + Identify opportunities to educate clients on...+ Uphold the highest standards of data privacy and client confidentiality. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A… more
- Mass Markets (Wichita, KS)
- …a trusted partner in the industry. We're seeking skilled and dependable Contact Center Representative (Level II ) to support a variety of inbound and outbound ... customer service and sales initiatives. In this role, you'll interact...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas,… more
- Terracon (Olathe, KS)
- …concrete, asphalt, and steel). Communicate with project manager, engineering technicians, client representative , contractor's representative and others as ... or more of the following areas: + NICET Level II certification in Construction Materials Testing in one or...is due to our talented employee-owners exceeding expectations in client service and growing their careers with… more
- Terracon (Wichita, KS)
- …concrete, asphalt, and steel). Communicate with project manager, engineering technicians, client representative , contractor's representative and others as ... or more of the following areas: + NICET Level II certification in Construction Materials Testing in one or...is due to our talented employee-owners exceeding expectations in client service and growing their careers with… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). +… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support ... needs providing timely, reliable, and courteous service . + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue… more
- SolomonEdwards (Topeka, KS)
- …talented, committed, collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and...SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a ... to determine and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone calls + Validate issuer… more
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