- Red River (Chantilly, VA)
- …solutions, challenge the status quo, and deliver first in class solutions. Our client -centric culture works to anticipate needs with an urgency to resolve issues and ... build long-term client relationships. We aim to expand our growing workforce...responsible for working on a team within the NOC/24x7 Service Desk. This position will handle technical support requests… more
- M. C. Dean (Richmond, VA)
- …with clients, addressing their inquiries and concerns + Deliver excellent customer service and maintain positive client relationship + Communicate system ... wiring diagrams, work orders, schematics, blueprints, and specifications + Address client inquiries, concerns, and service requests promptly and professionally… more
- EMCOR Group (Williamsburg, VA)
- …equipment and grounds Conducts "face to face" relationship with Customers in the service of the client 's requirements. Utilizes multiple trade skills such as ... to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the...painting, carpentry work, etc., as necessary to maintain our Client 's facilities in like new condition (eg repair a… more
- EMCOR Group (Reston, VA)
- …equipment and grounds Conducts "face to face" relationship with Customers in the service of the client 's requirements. Utilizes multiple trade skills such as ... to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the...painting, carpentry work, etc., as necessary to maintain our Client 's facilities in like new condition (eg repair a… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop… more
- Oracle (Ashburn, VA)
- …ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and build/modify SOPs + ... or 4-year degree or 3+ Years of experience + 1 year+ experience in Structured Cabling Copper/Fiber, testing of...gaps and learn new relevant technologies. + Act within Service Level Agreements (SLA) on the tickets assigned to… more
- Oracle (Richmond, VA)
- …+ Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack and stack of data center equipment, including ... 2-year or 4-year degree or relevant work experience + 1 + Years of Data Center Experience + Linux administration...to the customer's satisfaction. Disclaimer: **Certain US customer or client -facing roles may be required to comply with applicable… more
- Oracle (Richmond, VA)
- …customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / ... resolution, problem escalation, and the use of system level diagnostics. Understands service processes and options that are linked with the customers specifications.… more
- Oracle (Ashburn, VA)
- …ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and build/modify SOPs + ... or 4-year degree or 3+ Years of experience + 1 year+ experience in Structured Cabling Copper/Fiber, testing of...gaps and learn new relevant technologies. + Act within Service Level Agreements (SLA) on the tickets assigned to… more