- Mass Markets (TX)
- …partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This ... and chat with professionalism. + Provide accurate information about products, services , and policies. + Troubleshoot and resolve customer complaints and issues.… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (TX)
- …ourselves as a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you to interact with hundreds of ... effective call handling + Follow the processes of the Client program and perform all tasks in a courteous...screens while speak to customers. + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Strong… more
- Mass Markets (Killeen, TX)
- …and existing customers via outbound calls, providing product information, upselling services , and strengthening client relationships. This is your chance ... POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (TX)
- …as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. It requires you to interact ... across the country to resolve support issues, sell new products and services , and ensure a best-in-class customer experience. In addition to providing exceptional… more
- Mass Markets (Killeen, TX)
- …contacts in a courteous, timely, and professional manner + Knowledgeable regarding Internet Service Provider services . Do you know what it means to "Pair ... interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge...Required) + One (1) year of experience in customer service or Tier II , technical support +… more
- Mass Markets (Killeen, TX)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your ... trusted partner in the industry. We are now hiring a Tech Support Representative to handle inbound phone support. You will troubleshoot account issues while… more
- Mass Markets (Dallas, TX)
- …and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and ... services . Experienced or entry-level candidates should be willing to...ARE WELCOME! POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer… more