- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (TX)
- …as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. It requires you to interact ... across the country to resolve support issues, sell new products and services , and ensure a best-in-class customer experience. In addition to providing exceptional… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (Killeen, TX)
- …contacts in a courteous, timely, and professional manner + Knowledgeable regarding Internet Service Provider services . Do you know what it means to "Pair ... interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge...Required) + One (1) year of experience in customer service or Tier II , technical support +… more
- Mass Markets (Killeen, TX)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your ... trusted partner in the industry. We are now hiring a Tech Support Representative to handle inbound phone support. You will troubleshoot account issues while… more
- Mass Markets (Dallas, TX)
- …current customers, sell new products, upsell existing ones, and provide customer information on client products and services . There are a wide variety of project ... POSITION OVERVIEW TELESALES REPRESENTATIVE (PART-TIME) We are looking for telesales representatives...call center experience isn't required, experience in sales, customer service , tech support, or back-office support is a plus.… more
- Mass Markets (Dallas, TX)
- …and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and ... services . Experienced or entry-level candidates should be willing to...ARE WELCOME! POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer… more
- Mass Markets (Killeen, TX)
- …Help Desk Representatives to join our team in supporting inbound customer service , technical support, and back-office operations for both commercial and public ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE JOB OPENINGS We are looking for call center reqpresentatives to support inbound and outbound customer service and ... outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and... questions, and up-sell customers on new products and services . There are a wide variety of project openings… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
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