- City National Bank (Charlotte, NC)
- …Change Owners on change risk management and mitigation. Developing change risk management training for the 1LOD, Change Owners and ExecutivesThe ECMO Sr. Lead will ... Work closely with corporate teams and cross-functional leads as required (eg, Project Manager , Implementation Manager , Business Lead, IT Lead, IRM, Audit, etc.).… more
- Elevance Health (NC)
- …as their role requires, with occasional office attendance for meetings or training . This approach ensures flexibility, responsiveness to client needs, and ... they will have access to the same basic benefits and services , including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD)… more
- Truist (Raleigh, NC)
- …time to time. + Lead collaboration efforts with internal and external IT service providers and business units in evaluating and gathering technical requirements for ... clients' information security initiatives. + Lead cross-functional teams and shape client expectations by driving initiatives and matching outcomes to expectations.… more
- Sharecare (Raleigh, NC)
- …- 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary responsibility ... coaching. Additionally, Engagement Specialists will explain platform features and services available to members based on their employer-sponsored health program.… more
- SKC Communication Products LLC (NC)
- …troubleshoot problems and take appropriate action to resolve 6. Work closely with Integration Service Manager & technicians to help remedy any service issues ... that arise in a professional manner 7. Provide additional training to clients as needed for video and audio-visual...up to standards on a daily basis 15. Make service calls to client locations to troubleshoot… more
- UGI Corporation (Charlotte, NC)
- …well as preparing annual performance evaluations. + Delivers/participates in product, process, and service training . + Tracks and reports metrics, KPIs, and data ... Market:Charlotte Job Segment: Call Center Manager , Call Center Supervisor, Behavioral Health, Substance Abuse, Compliance, Customer Service , Healthcare, Legal more
- Cisco (Research Triangle Park, NC)
- …meeting service level agreements (SLAs). + Proficient in creating/updating client and team documentation (eg, WIKI). + Self-motivated with minimal supervision ... **Meet the Team** The Workforce Collaboration Contact Center organization is a client engagement team dedicated to delivering innovative solutions for Cisco's global… more
- Truist (Greensboro, NC)
- …and support electronic payment cases/claims/inquiries escalated by internal departments and client service centers to resolution. Claims/inquiries related to ... following job description:** Under minimal supervision of the Operations Manager , responsible for handling electronic payment exceptions, escalations, and… more
- Truist (Raleigh, NC)
- …with hands-on experience managing multiple IGA platforms like Oracle Identity Manager , Sailpoint, Savyiant and an understanding of Connector bundles functionality, ... time to time. + Lead collaboration efforts with internal and external IT service providers and business units in evaluating and gathering technical requirements for… more
- Truist (Raleigh, NC)
- …companies, this position is often aligned at the same level as an entry level manager . This creates a career path for an individual contributor to remain as an ... six to ten years of experience or equivalent education and software engineering training or experience 2. In-depth knowledge in information systems and ability to… more