- SAP (Burlington, MA)
- …designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to guide them ... be required to work 3 days a week in office/ client site as per our Pledge to Flex return...maintain overall customer health. **What You'll Do** As a CSM within the SAP Academy for Customer Success… more
- Norstella (Boston, MA)
- Client Success Manager Company:...milestones, and accomplishments. + Be described as an excellent CSM by your peers, Sales & Product Management Teams. ... of businesses, helping to smooth access from Pipeline to Patient. **The Role:** Client Success is a Global team, with approx. 70 team members based across the… more
- IBM (Lowell, MA)
- **Introduction** A Customer Success Manager Architect ( CSM ) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM has...people skills often associated with this position, this AI CSM role is specialized in data science, generative AI,… more
- IBM (Cambridge, MA)
- **Introduction** A Customer Success Manager Intern ( CSM ) focused on IBM solutions means a career where you're helping clients fully realize the value of ... products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist Intern role in...people skills often associated with this position, in this CSM intern role, you will work closely with customers,… more
- IBM (Cambridge, MA)
- **Introduction** A Customer Success Manager Architect ( CSM ) career in IBM means a career where you're helping clients fully realise the value of their ... around us. **Your role and responsibilities** * A Customer Success Manager opportunity in IBM might be...commercial skills often associated with this position, an IBM CSM is also an Architect. Someone with a deep… more
- ServiceNow, Inc. (Waltham, MA)
- …purpose to make the world work better for everyone. **Role Overview ** The Customer Success Manager ( CSM ) is the primary point of contact and orchestration ... help the customer achieve their agreed-upon business outcomes. The CSM owns the Customer Impact Plan, overseeing delivery of...+ Identify criteria for assisting your customers by using Success Plays in the Success Platform. +… more
- GE Vernova (MA)
- …that is vital to health, safety, security and improved quality of life. As a Customer Success Manager ( CSM ) at GE Vernova, you will play a critical role ... our solutions. You'll bring strong customer empathy, a passion for client success , and a focus on ensuring successful customer outcomes-delivering measurable… more
- MongoDB (Boston, MA)
- …trust MongoDB to build next-generation, AI-powered applications. **About the role** The Client Success Partner will be responsible for building and delivering ... responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This...Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the account Account Planning and… more
- Dynatrace (Boston, MA)
- …to enterprise level clients. + Coordinate with Account Executive, Customer Success Manager ( CSM ), Project Coordinator and client to appropriate use of ... at Dynatrace** Dynatrace Enterprise Program Managers are responsible for ensuring the success of large Dynatrace customers (Fortune 100). Their primary role is to… more
- Verndale (Boston, MA)
- About the Senior Project / Program Manager role Verndale is seeking a seasoned Senior Project / Program Manager to lead a high profile Salesforce implementations ... skills. You'll own integrated planning, manage evolving priorities, ensure client satisfaction, and support solution adoption across complex stakeholder landscapes.… more