- Insight Global (Irving, TX)
- …The IT Service Delivery Manager will oversee the delivery of IT services and ensure high-quality support across the organization. This person will be ... planning and technical design sessions, providing insights into operational impacts, service risks, and support requirements. Partner with procurement, finance,… more
- Texas State University (San Marcos, TX)
- …operations, delivering advanced technical support , and ensuring high-quality customer service in a dynamic, client -facing environment. Reports directly to ... extended or irregular hours, occasionally on short notice, to support project timelines and ensure consistent service ...the Assistant Director of ITAC - Client Solutions. Job Duties + Lead daily operations of… more
- Lumen (Austin, TX)
- …experience in regards to the company's performance for all products and services , with full understanding how the Operations Service Management organization ... Ops as a Service program which includes warm lead revenue conversion, support of new ancillary charges, and conversion of resources from OpEx to NetEx through… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the ... client , internal, and vendor teams. Makes recommendations on quality...policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team… more
- AECOM (Houston, TX)
- …holders + Work closely with the Project Team to confirm deliverables and services are being provided to exceed client 's satisfaction. This includes coordination ... facilitate go/no-go decisions, determine project fees, write proposals, prepare and lead client presentations, and negotiation of contracts + Support development… more
- NTT DATA North America (Plano, TX)
- …offices or client sites. This ensures we can provide timely and effective support tailored to each client 's needs. While many positions offer remote or ... engagements at a time - all while keeping our Client Satisfaction Rating at one of the highest levels...from methods and tools appropriately, so that we can support them through the change * Comfortable in C-level… more
- Caterpillar, Inc. (Houston, TX)
- …Texas.** This Field Follow Engineer provides the first line of customer support , coordination of services , problem resolution and/or recommendations for selected ... Caterpillar's Oil and Gas division, provides superior products and service solutions to make our customers more efficient and...with clients or vendors. + Creates opportunities to educate support teams on client priorities. + Empowers… more
- Jacobs (Dallas, TX)
- …impact: Jacobs has a fantastic opportunity for a motivated Head of IT Services and Asset Management. This role is responsible for overseeing the strategic direction, ... management, and execution of IT services and asset management initiatives. This role encompasses a...in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working… more
- Broadridge Financial Solutions (Coppell, TX)
- …come join the Broadridge team. We are looking to hire an Encryption Services Engineer to join our Security Engineering Team in Information Security! The Security ... + Aspire to become go-to person for anything encryption services related + Help drive our PKI automation strategy...alter or impact our PKI Infrastructure or processes. + Support all domain management tasks, procurements, transfers, and domain… more
- Deluxe (Fort Worth, TX)
- …(Desired but not required) + Associates Degree + Prior Deluxe Merchant Services Operations experience + Customer service and/or technical troubleshooting ... a proactive, dependable, problem-solver with a passion for delivering top-tier customer service ? Do you thrive in a fast-paced environment, taking full ownership of… more