- Mass Markets (Savannah, GA)
- …Representatives to support a range of inbound and outbound customer service and sales initiatives. In this role, you'll respond to incoming inquiries, reach ... out to existing customers to provide support , and promote new products and services ....role, you handle inbound and outbound calls, helping to support customer service , technical support ,… more
- Fiserv (Marietta, GA)
- …+ 3- 4 years of experience as an Account/ Client Executive or National Client Service Representative with large financial institutions, point of sale ... scale, come make a difference at Fiserv. **Job Title** Client Service Advisor What does a Great...for issue tracking and reporting. + Research and resolve client issues + Coordinate running new services ,… more
- Mass Markets (GA)
- …exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the ... a difficult time. Key Responsibilities: + Assist customers with service inquiries + Learn the common requests and solutions...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Fiserv (Alpharetta, GA)
- …related fields, and/or equivalent military experience. + 6+ years of experience in client -facing roles within the technology or financial services industry with ... scale, come make a difference at Fiserv. **Job Title** Client Experience Technology Advisor **What does a successful ...systems. Join us in shaping the future of financial services , empowering our clients to achieve excellence in a… more
- Fiserv (Alpharetta, GA)
- …the customers of community and regional banking organizations across the country. Our Client Experience team provides direct service to these FI clients, ... their portfolios are successfully processing and satisfied with the service they're receiving. The Client Experience Manager...us with their customers! **What you will do:** + Support the retention and growth of the CFI portfolio… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …to work on the Service Desk, which is the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical ... customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , ...service desk supports multiple clients in a shared services environment, the candidate should be comfortable learning multiple… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in compliance with processing and program guidelines ... Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service . +… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client hardware. + Support peripheral devices (Printers, Smartphones, Scanners ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …must be able to identify situations that require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone ... The ER&R Support Center Analyst will be a member of...relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or ... Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as: **Roles and...of system issues + Monitor solution performance according to client specification and SLAs, escalate as needed + Candidate… more