- Enhanced Protection Services (Richardson, TX)
- …of each case from start to finish. + Perform similar coordination and support duties within the Special Services group as needed. **BASIC QUALIFICATIONS:** ... of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service -focused manner. + Ability to… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …account research for customers to confirm the status of requests and applications. + Support Services shall be executed in compliance with processing and program ... basic inbound call, outbound call, web chat, and paper services , as well as back-office services . Perform...Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs.… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to work on the Service Desk, which is the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical ... customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , ...service desk supports multiple clients in a shared services environment, the candidate should be comfortable learning multiple… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in compliance with processing and program guidelines ... Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service . +… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client hardware. + Support peripheral devices (Printers, Smartphones, Scanners ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents… more
- Wells Fargo (Irving, TX)
- …evolving digital world. **About this role:** Wells Fargo is seeking a Business Relationship Support Representative (GPL Service Team Lead) to join the Global ... experience, education **Desired Qualifications:** + 2+ years' Treasury Management Dedicated Client Services Experience + 2+ years' experience supporting Complex… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …must be able to identify situations that require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone ... The ER&R Support Center Analyst will be a member of...relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... services running on various platforms (operating within a defined...within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and… more
- BrightSpring Health Services (Austin, TX)
- …Care or related industries* Desired: previous experience in a client management, customer service , or client support role; previous experience in a ... client support role within a healthcare setting or other business-to-business...Line of Business PharMerica, an affiliate of BrightSpring Health Services , is a full- service pharmacy solution providing… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …other data for use in troubleshooting, then acts as a liaison between the client and program developers. + Performs initial problem analysis of the more basic ... applications and modules, escalates to next level support and triages to technical staff when appropriate. +...Qualifications** + HS Diploma + 0-1 years of customer service and/or help desk experience. + **Candidates must have… more