- Truist (Atlanta, GA)
- …4. Coordinate with vendor as well as internal teams to escalate and resolve technical issues. Support training sessions, office hours, and user community with ... review the following job description:** As part of the Copilot and Viva Operational Support team, you will provide day-to-day support for Copilot M365 and Viva… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or ... Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as: **Roles and...of system issues + Monitor solution performance according to client specification and SLAs, escalate as needed + Candidate… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and timely resolution of system issues. + Monitors solution performance according to client specification and SLAs. Serves as an escalation point on more complex ... issues. **Minimum Qualifications** + BS in Computer Science or other technical discipline is preferred. + 3 years of operations experience providing application… more
- Truist (Atlanta, GA)
- …production support issues and optimizing workflows. 11. Actively mentor junior support engineers, fostering technical growth within the team. 12. Escalate ... complex or unresolved issues to senior engineers or technical experts when necessary. 13. Support the stability of applications and rapid resolution of issues by… more
- Truist (Atlanta, GA)
- …time to time. 1. Participate in testing, implementation, maintenance, and escalated support of Truist's most complex solutions. 2. Development includes but is not ... a solution. 3. Ensure adherence to company and industry standards. Provides technical consultation on extremely challenging or unusual situations. 4. Write and run… more
- Truist (Atlanta, GA)
- …a related field. 2. Four to eight years of experience in production support , systems engineering, database engineering or related technical roles. 3. Experience ... States of America) **Please review the following job description:** The Production Support Engineer II is responsible for providing day-to-day support for… more
- Hargrove Engineers & Constructors (Clayton, GA)
- …unusual activities, or otherwise unforeseen circumstances to the client onsite representative + Worker shall support the construction management schedule as ... and facilitate receipt of material and/or equipment delivery as designated by the client representative . + The Worker shall complete any necessary deliverables… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …this role, you will primarily work independently, handling Tier 3 production support tickets by efficiently resolving them within a timely manner. Your ... will include communicating with team members and Tier 2 support desk agents to address reported issues, running queries...effectively, both orally and in writing and to translate technical terminology into terms understandable to non- technical … more
- CBRE (Atlanta, GA)
- …complex business and technical requirements into simple, value-driven technical solutions in critical, client -facing presentations. This person must ... and user needs on technology solutions and projects. + Support the refinement of written responses of client...technology. + Collaborate with CBRE platform teams to identify technical solutions that support and enable the… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network… more