- Mass Markets (NC)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative support ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO,… more
- Mass Markets (NC)
- …experience. While prior contact center experience isn't required, experience in customer service, technical support , inside sales, or back-office support in ... THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
- Mass Markets (NC)
- …as a trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. It requires you to interact ... + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or...employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO,… more
- American Red Cross (NC)
- …work. Where Your Career is a Force for Good! **We are seeking a Donor & Client Support Coordinator II. for our Charlotte, NC Office located at: 13500 South Point ... field staff. Maintain quality and regulatory standards which impact donor and client relationships. Represent the Red Cross to the public during daily interactions.… more
- IBM (Durham, NC)
- …key role in enhancing client experience. **Your role and responsibilities** As a Technical Support Specialist at IBM you are the first point of contact with ... you are working on projects internally or for a client , Technical Support is critical...* Communicate action plans to the customer or IBM representative , as appropriate. * Recommend and implement new or… more
- First Horizon Bank (Raleigh, NC)
- …managing client issues identified in the production environment and ensuring all technical support needs are addressed in a timely fashion. Specialist must ... Take incoming calls to fulfill servicing requests and provide technical assistance. + Build rapport and deepen client...clients at risk due to frequent problems. + Provide client training and support on the use… more
- Truist (Whiteville, NC)
- …$10,000. 2. Deliver care through exceptional client service and distinctive client experiences while providing support to both internal and external clients ... that clients receive the highest level of service and support . Serve as the primary point of contact for...all available tools and resources to create a differentiated client experience. Track all unresolved issues accurately to ensure… more
- Truist (Charlotte, NC)
- …Tampa, FL or Charlotte, NC. Responsible for the general servicing and support of the Financial Advisors within our Centralized Group. This includes administrative ... and operational support , business development assistance, and providing a consistent and...assistance, and providing a consistent and effective level of client servicing when the Financial Advisor is unavailable. ESSENTIAL… more
- Truist (Wilson, NC)
- …1. Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by ... to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up… more
- Truist (Charlotte, NC)
- …deep understanding of those clients, their needs, and their preferences. The Client Marketing Manager - Personalization Activation will be responsible for leading ... based on where they are in their relationship lifecycle -- leveraging client signals, advanced analytical insights, and opportunity events whenever possible. Drive… more