- Insight Global (Irving, TX)
- … Analyst with Salesforce Service Cloud CRM in a customer service or contact center environment. * 4+ years in customer experience in a contact ... insights. * Knowledge of healthcare contact center environments and regulatory considerations. * Salesforce certifications (Admin, Business Analyst ) a plus. more
- Citigroup (Irving, TX)
- …progress together. Citi is seeking a highly motivated and experienced **Cyber Threat Hunt Senior Analyst ** to join our team in **Irving, TX** . This role is based in ... the Cyber Intelligence Center (CIC), which is part of the larger Chief...most advanced adversaries. As a Cyber Threat Hunt Senior Analyst , you will be responsible for executing the team's… more
- Cognizant (Austin, TX)
- …AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect, Avaya, and GenAI ... **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer...VDI, collaboration tools, and endpoint security. + Familiarity with cloud access troubleshooting, call center software, and… more
- Capital One (Plano, TX)
- Principal Data Analyst (Navigator Platform) At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card ... in the world of data-driven decision-making. **As a Data Analyst at Capital One** you will leverage analytic and...Navigator Platform team uses analytics , machine learning and Cloud technology to deliver a no-hassle browsing and buying… more
- Highmark Health (Austin, TX)
- …Highmark Health **Job Description :** **JOB SUMMARY** The Senior Marketing Analytics Analyst plays a critical role in transforming customer, digital, and campaign ... pathways. Experience with enterprise data platforms such as Salesforce Data Cloud , Adobe AEP/CJA, and Tableau is preferred. **ESSENTIAL RESPONSIBILITIES** +… more
- Insight Global (Irving, TX)
- …automation insights, or digital transformation analytics. * Proven experience supporting Contact Center analytics, preferably within a transformation or ... Job Description The Senior Automation Data & Insights Analyst is responsible for enabling data-driven decision-making that...automation context. * Strong understanding of Contact Center KPIs and metrics. * Proficiency… more
- Guidehouse (San Antonio, TX)
- **Job Family** **:** SAAS/PAAS/ Cloud Consulting **Travel Required** **:** None **Clearance Required** **:** Active Public Trust **What You Will Do** **:** As part of ... future of Intelligent Automation as part of the Platforms Center of Excellence (CoE). The CoE is a unique...not be possible for RPA alone. As a **Business Analyst ** focused on driving requirements for tech RPA solutions,… more
- Quality Technology Services, LLC (Irving, TX)
- The Procurement Operations Analyst supports the QTS Procurement organization in managing supplier relationships, purchase order execution, and the procurement of ... Equipment and Supply Chain teams to ensure timely material availability for data center construction and operations projects. The individual in this role serves as a… more
- Zoom (Austin, TX)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... and schedules. About the Team The Tax Technology Senior Analyst will play a critical role in supporting the...+ Ensuring data security of relevant data stored in cloud systems by monitoring role access and partnering with… more
- Deloitte (Westlake, TX)
- …hires. + Participate in after-hours support program on rotating basis. + Occasional call center phone support may be required. The team Deloitte Technology US (DT - ... (CXO) team is DT - US first line of contact with personnel. Providing walk-up support, asset management, PC...Windows and MAC OS, MSOffice 365 products or other cloud -based technologies. + Onsite at Westlake, TX Deloitte office… more