- Quality Technology Services, LLC (Ashburn, VA)
- …most strategic growth initiatives, positioning us as a global leader in digital infrastructure . As AI and cloud technologies fuel the demand for increased ... together with direct facilities management of existing facilities including infrastructure maintenance, datacenter operations, and business continuity/disaster recovery procedures… more
- General Dynamics Information Technology (Fairfax, VA)
- …into the Application and Platform Service (APS) Line with agile based service delivery and IT Infrastructure Library (ITIL) based service ... systems (at least 1+ year with MAS 8.x or cloud -native equivalents). + Experience with OpenShift (or Kubernetes) in...(bash, Python) is a plus. + Familiarity with IBM Cloud Pak architecture and deployment principles. + Experience with… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries and marketplace ... Analyzing requirements and providing recommendations for changes to existing infrastructure , including justification, budget considerations, and required implementation resources.… more
- SAIC (Quantico, VA)
- …under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT environment ... **Customer Support Analyst (Quantico, VA)** to support a transformational infrastructure program for DCSA. SAIC is proud to be...Provides on-site and remote technical support to approved seat service DCSA end users. + Part of a call… more
- US Coast Guard (Alexandria, VA)
- …and management of ICAM services provided to customers, maintaining high standards of service delivery and satisfaction. Mandatory training is required which must ... secure interoperability between DoD systems and external entities (eg, partners, cloud service providers) using DoD-approved methods for secure authentication… more
- SAIC (Chantilly, VA)
- …a variety of IT Service Management (ITSM) topics, to include service delivery oversight, Event Management, Incident Management, Problem Management, and ... and potential impacts to existing capabilities + Understand relationship between the customer's delivery schedules and IT service roadmaps + Perform as key… more
- Microsoft Corporation (Reston, VA)
- …for Azure Infrastructure . + Collaborate with the team to ensure service quality, availability, and reliability. + Participate in live-site support to enhance ... and share how you can contribute to the successful delivery of our mission critical services. The Core Platform...join our team in providing scalable solutions to Azure infrastructure and supporting services. We look for ways to… more
- GovCIO (Richmond, VA)
- … request management and resource coordination. + Ensure continuous product sustainment and service delivery excellence. + Manage the migration of products and ... infrastructure to a secure and scalable cloud environment. **Qualifications** **Required Skills and Experience:** + Bachelor's with 12+ years (or commensurate… more
- Insight Global (Arlington, VA)
- …and delivery of the standard process, and continually improve service delivery . - Partner with Business Partners, Executive Computing, Facilities, ... Job Description - Understand Conferencing services from infrastructure , software and networking components, associated service level agreement offerings and… more
- TekSynap (Arlington, VA)
- …to FDIC Support with respect to Unified Communications Cis + Provide only FDIC Service Delivery Designees access to the UCMTs. + Oversee preventive maintenance ... + Configure and Maintain all Software, Equipment and facilities infrastructure necessary for the Normal Operations of the UCMT...be a member of technical team where excellent customer service and professional expertise are required. The mission of… more