- Amazon (Cupertino, CA)
- …Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around ... at the heart of AWS Machine Learning servers. As a member of the Cloud -Scale Machine Learning Acceleration team you'll be responsible for the design and optimization… more
- Amazon (San Francisco, CA)
- …team is looking for a Software Engineer to build key features and backend cloud services. Key job responsibilities - Build services that handle billions of requests ... improve reliability, scalability, and flexibility - Provide mentorship to other cloud engineers and help change development processes to increase developer… more
- Amazon (San Francisco, CA)
- …team is looking for a Software Engineer to build key features and backend cloud services, with a focus on data management and processing. Key job responsibilities - ... standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent -… more
- Highmark Health (Sacramento, CA)
- …develop and implement department strategic plans and action steps that support the corporate strategic objectives. Actively involved in the coordination, ... staff productivity. + Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as… more
- Newegg Inc. (Diamond Bar, CA)
- Job Description + Oversee daily operations of customer service contact centers, ensuring high standards of service delivery and operational efficiency. + Lead ... + Manage cloud -based contact center technologies (Genesys Cloud , Amazon Connect), including configuration and user support...+ Minimum of 5 years of progressive experience in customer service operations or contact center management.… more
- ServiceNow, Inc. (Santa Clara, CA)
- …latency, and availability to detect and prevent outages. + Support network operations in private and hybrid multi- cloud environments (eg, Azure, AWS, GCP). + ... 8,100 customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to empower… more
- Celestica (CA)
- …sharing information. **Knowledge/Skills/Competencies** + In-depth knowledge and understanding of Operations and how decisions impact customer satisfaction, ... multi-national or global basis. Has overall P&L responsibility for site operations or operational accountability for global business units. Work requires… more
- PagerDuty (San Francisco, CA)
- …and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered ... scale. In this role, you will architect, build, and support PagerDuty's rapidly expanding SaaS/ cloud -first information technology...security at enterprise scale. + Architect and scale IT Operations and Infrastructure to support a growing,… more
- WSP USA (Los Angeles, CA)
- …oversight + Ensure high availability and performance of critical systems supporting customer service operations + Monitor system performance using advanced ... managing IT support teams + Experience working in a high-touch customer service or call center environment preferred **Technical Skills** + ITIL v4 Foundation… more
- Palo Alto Networks (Santa Clara, CA)
- …systems (eg, Salesforce, ServiceNow, JIRA). Proficient in conducting trend analysis for proactive support . **The Team** Our Customer Support team is critical ... and identify technical problems with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure** The compensation offered… more