- Zscaler (San Jose, CA)
- …+ Focus on one of the following project areas: sales operations , process optimization/automation, CRM/System enhancements, market research, customer case ... can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of...Stand Out (Preferred Qualifications)** + A background in a customer -oriented role such as sales, support , or… more
- Amazon (San Francisco, CA)
- Description Are you customer obsessed, speak cloud , and want to help customers build at unbelievable scale? Come join a collaborative and talented team, ... through the operational, educational, and governance aspects of a successful AWS cloud journey. You will interface with customer and AWS leadership, driving… more
- Amazon (San Francisco, CA)
- …At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises ... two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders,...base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact… more
- Google (Sunnyvale, CA)
- …connected with our suite of applications, products and services. Edge Network Operations (ENO) provides operational support , optimization, and automation for ... key teams working on the development of our TPUs, Vertex AI for Google Cloud , Google Global Networking, Data Center operations , systems research, and much more.… more
- Amazon (San Francisco, CA)
- …by the customer , and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with customer ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...Public Sector), and to establish AWS as their key cloud technology provider. As a member of SCE, you… more
- Google (Sunnyvale, CA)
- …not just operational oversight, but the development and execution of a comprehensive support strategy aligned with Cloud Support 's long-term outlook, ... transformation. These responsibilities, combined with the mandate to expand the scope of support operations and manage a team through hypergrowth in a cost… more
- Oracle (Sacramento, CA)
- …analysis, incident mitigation, and redirection as necessary to maintain and optimize operations for Oracle Cloud Infrastructure (OCI). Our primary objectives ... maximum possible service availability and performance . Deliver premier customer service . Provide comprehensive support to...willing to work in rotational shifts in a network operations role - Provide on-call support services… more
- Rubrik (Palo Alto, CA)
- **About The** **Team:** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...customer confidence in Rubrik as the leader in cloud data management. The position's objective is to most… more
- PagerDuty (San Francisco, CA)
- …growth. + Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises. + Understand and ... ability to articulate Operations Cloud value proposition and how PagerDuty...retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer … more
- WSP USA (Los Angeles, CA)
- …oversight + Ensure high availability and performance of critical systems supporting customer service operations + Monitor system performance using advanced ... managing IT support teams + Experience working in a high-touch customer service or call center environment preferred **Technical Skills** + ITIL v4 Foundation… more