- Amazon (Austin, TX)
- …that empower CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to ... optimize the customer service experience and reduce customer effort * Lead technical initiatives that support...Java * Linux operating systems * AWS services and cloud infrastructure * Distributed systems and microservices architecture *… more
- Mass Markets (Killeen, TX)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... cloud technology solutions across a wide range of industries,...on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI… more
- Amazon (Dallas, TX)
- … Escalations, Technical Communications, or similar; and 2) working in technical operations or support -focused cloud infrastructure. Amazon.com is an ... Escalations, Technical Communications, or similar; and 2) working in technical operations or support -focused cloud infrastructure.#0000 Preferred… more
- NTT America, Inc. (Austin, TX)
- …on contract renewals, contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth. . Contribute to ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for supporting the… more
- Oracle (Austin, TX)
- …Slack, Confluence, SharePoint) and Contact Center platforms-including Fusion, Hospitality, NetSuite, Operations / Support , and Oracle Health. This is a hands-on ... Slack, Confluence, SharePoint) and Contact Center platforms-including Fusion, Hospitality, NetSuite, Operations / Support , and Oracle Health. This is a hands-on… more
- Oracle (Austin, TX)
- … support of 15-20 Data Center Technicians * Data Center day to day support operations in 7/24 mission critical environment * Installation, Field Change Orders ... lead the teams responsible for building and supporting our cloud data centers in Abiline , TX. * Provide...ensuring timely delivery of services/tasks to meet milestones and customer KPI's * Interacting across functional areas and teams… more
- SAP (Plano, TX)
- …digital innovation, customer value, and sustainable growth. The portfolio includes SAP Cloud for Customer , SAP Commerce, SAP Emarsys Customer Engagement, ... benefit options for you to choose from. **About SAP Customer Experience (CX)** SAP Customer Experience (CX)...please send an e-mail with your request to Recruiting Operations Team: ###@sap.com. For SAP employees: Only permanent roles… more
- Mass Markets (Killeen, TX)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... cloud technology solutions across a wide range of industries,...While prior contact center experience isn't required, experience in customer service, tech support , inside sales, or… more
- IBM (Austin, TX)
- …and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical ... . Utilizes technical and negotiation skills in collaboration with other support operations /organizations to prioritize and diagnose problems to resolution.… more
- IBM (Austin, TX)
- …and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical ... Utilizes technical and negotiation skills in collaboration with other support operations /organizations to prioritize and diagnose problems...of LDAP At least 1 year experience in Technical Support Experience with CMOD on Cloud or… more