- Cleo (Richmond, VA)
- …& Use‑Case Definition** + Partner with cross‑functional teams to identify high‑propensity customer segments for Cloud Add‑on campaigns. + Define expansion ... **Director of Customer Growth & Integrated Campaigns** Remote - US...Own the full end‑to‑end expansion campaign framework for selling Cloud add‑on products and modules to existing CIC … more
- SAP (Herndon, VA)
- …war rooms to resolve critical product issues impacting customer business operations . + Collaborates with global support engineers across the product area ... + 5-8 years of working experience with an enterprise cloud application + Knowledge of SAP Ariba Network solution...to work cross-culturally + Positive attitude and passion towards Customer support + Perform weekend support… more
- SAP (Herndon, VA)
- …this role. All internals must have manager's approval to transfer. SAP NS2 Secure Cloud Support organization is seeking a highly skilled SAP IBP Data Integration ... HANA. **BRIEF DESCRIPTION** The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a… more
- Pearson (Richmond, VA)
- …reviews as defined by Leadership + Work collaboratively as a member of the Customer Support team, with schools and other corporate departments such as ... request reasonable accommodations by emailing ###@grp.pearson.com. **Job:** Infrastructure and Cloud Operations **Job Family:** TECHNOLOGY **Organization:** Virtual… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... cloud technology solutions across a wide range of industries,...(Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office,… more
- Microsoft Corporation (Richmond, VA)
- …improve service quality and efficiency while providing guidance to other technicians. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers ... As a Microsoft Senior Data Center Technician (DCT) (IT Support ), you will demonstrate expertise in standard processes and...our cloud services. As a CO+I DCT, you will perform… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... cloud technology solutions across a wide range of industries,...of customers each week across the country to resolve support issues and ensure a best-in-class customer … more
- Amazon (Herndon, VA)
- …The Amazon Connect Go To Market (GTM) team is on a mission transforms support into success-where AI and human agents work side-by-side with full context through ... every customer interaction. We turn fragmented customer data...(AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... cloud technology solutions across a wide range of industries,...of a globally expanding, industry-leading organization. This position supports customer service, technical support , and customer… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... cloud technology solutions across a wide range of industries,...of customers each week across the country to resolve support issues and ensure a best-in-class customer … more
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