- SAIC (Norfolk, VA)
- …Ability to solve technical issues via telephone, email, and chat + Ability to learn customer support processes and techniques + Ability to work well with all ... application menus, or may be required to remote into customer 's computer to fix an issue. In other cases,...after they complete their troubleshooting and necessary repairs + Support department-wide operations by supporting the creation,… more
- ManTech (Herndon, VA)
- …You will direct and supervise staff providing Tier 0 - 2 (and select Tier 3) operations support . Additionally in this role you will work closely with staff and ... tickets are closed properly and efficiently; develop, track, and monitor customer satisfaction surveys to support decision-making and continuously improve… more
- TekSynap (Ashburn, VA)
- …support of a government customer to join our team to provide Security Operations Support (SOC) Services to a government agency whose mission is to protect ... the Government in employing ad hoc or emergency VA scanning to support targeted incident investigation, escalation, and emergency response to security events in… more
- TekSynap (Ashburn, VA)
- …support of a government customer to join our team to provide Security Operations Support (SOC) Services to a government agency whose mission is to protect ... to SOC services as well as ensure adaptability. Provide Security Modernization support (to include but not limited to Zero Trust Architecture (ZTA) concepts… more
- ManTech (Herndon, VA)
- …play a critical role in analyzing and improving our network, security, and cloud operations processes, deployments, and systems. The successful candidate will ... **ManTech** seeks a motivated, career and customer -oriented **Master Scheduler** to join our team in...leadership + Collaborate with network engineers, security specialists, and cloud operations teams to ensure alignment between… more
- William C Brown Inc (Springfield, VA)
- …Architect, build and maintain on premise and/or cloud infrastructure to support team and customer initiatives * Maintain and improve existing infrastructure ... on aTS/SCIcleared DevOps Engineer, Sr. joining our team to support our intelligence customer in Springfield, VA....have continuity of recurring tasks * Maintain status of operations at all times: perform after actions reporting on… more
- Siemens (Richmond, VA)
- …differentiator. Collaborate with operations and internal teams to deliver excellent customer outcomes. Work with your internal sales support to enable you ... first. Our global, diverse team would be happy to support you and challenge you to grow in new...on identified value of the services offered to the customer . Work with operations , finance, legal and… more
- CACI International (Norfolk, VA)
- …The Enterprise Communications Services 3 (ECS3) program supports our intel customer across multiple operational locations. Our mission is to drive technical ... + Develop and deploy UC solutions, including VoIP, SIP, and cloud -based communication platforms. + Lead engineering designs and technical refresh projects… more
- Steampunk (Mclean, VA)
- …working knowledge across the remaining areas: + DevSecOpspractices and tooling + Cloud Architecture, Engineering, and Operations (AWS, Azure, GCP) + Software ... preferred + Candidates must be local to Washington, DC and able to support in-person customer engagements. + Excellent written communication skills for proposal… more
- Capital One (Mclean, VA)
- …place to work. Capital One Bank's Extended Servicing team is transforming customer support by delivering seamless, omnichannel, and intelligent end-to-end ... experiences. Historically, specialized associates with specialized applications handled complex customer needs. Now, leveraging our real-time, cloud -based… more