- KBR (Chantilly, VA)
- …the role for you. Key Responsibilities: Responsibilities include engaging in customer shaping efforts, requirements gathering, and proposal support activities, ... Projects: KBR's work is at the forefront of engineering, logistics, operations , science, program management, mission IT and cybersecurity solutions. + Collaborative… more
- Verint Systems, Inc. (Richmond, VA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... cloud technology solutions across a wide range of industries,...on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI… more
- CACI International (Sterling, VA)
- …documentation of all network configuration upgrades, additions or revisions for customer approval before implementation. + Support network traffic analysis ... available for a Network Designer supporting an Intelligence Community customer 's CORE/wide-area (WAN), networks across multiple security domains. This position… more
- Oracle (Richmond, VA)
- …on time and within scope. . Monitor product KPIs and recommend enhancements to support continuous improvement and customer success. . Maintain strong customer ... CDN space to assess trends and identify value-creation opportunities. . Lead customer and partner discussions to understand requirements and evolving business needs… more
- Oracle (Richmond, VA)
- …- Support , QA, Engineering, Professional Services, Account Management, Channels, Advanced Customer Support , senior leadership - as well as external NetSuite ... a highly skilled team of business process and industry experts, managing critical Customer escalations. You will take ownership of complex customer issues,… more
- Oracle (Richmond, VA)
- …as needed. + Industry-Centered Discovery and Design: Engage executive, HR, Operations , and IT stakeholders to uncover domain-specific challenges ie: crew/shift ... tipped and seasonal workforces, safety and certification tracking, irregular operations recovery, high-volume recruiting-and architect fit-for-purpose Fusion HCM solutions.… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... One's Enterprise Payments team is crucial to ensuring we meet evolving customer needs across the payment landscape. This translates into defining the roadmaps… more
- EDB (Richmond, VA)
- …full power of Postgres for transactional, analytical, and AI workloads across any cloud , anywhere. EDB empowers enterprises to control risk, manage costs and scale ... initiatives across the organization. You will collaborate with Engineering, Product, GTM, and Operations leaders to design and scale an AI operating model that moves… more
- Amazon (Fredericksburg, VA)
- …Amazon we are committed to being Earth's Best Employer and the Most Customer -Centric Company. To achieve this, we need exceptionally talented and empathetic leaders ... a weekly basis. Key job responsibilities The Data Center Operations Site HR Partner in our Builder Experience Team...HR functions across the cluster of Data Centers you support . This role also has a special focus on… more
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