- Nordstrom (Seattle, WA)
- … customer experiences, and enable predictive capabilities across store operations + Utilize AI-powered development tools (eg Claude) to accelerate code ... retail innovation Collaboration & Mentorship + Partner with product, store operations , customer experience, merchandising, and business stakeholders to deliver… more
- Amazon (Seattle, WA)
- …that empower CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to ... optimize the customer service experience and reduce customer effort * Lead technical initiatives that support...Java * Linux operating systems * AWS services and cloud infrastructure * Distributed systems and microservices architecture *… more
- Oracle (Olympia, WA)
- … support of 15-20 Data Center Technicians * Data Center day to day support operations in 7/24 mission critical environment * Installation, Field Change Orders ... lead the teams responsible for building and supporting our cloud data centers in Abiline , TX. * Provide...ensuring timely delivery of services/tasks to meet milestones and customer KPI's * Interacting across functional areas and teams… more
- Microsoft Corporation (Redmond, WA)
- …and their inter dependencies. You will work closely with Customers, First Parties, Customer Support , Livesite, and Engineering teams to deliver critical, ... infrastructure services with a focus on reliability and strategic customer support outcomes. + Build and maintain...+ OR equivalent hands-on experience. + Proven experience in cloud operations , incident & crisis management, or… more
- NTT America, Inc. (Olympia, WA)
- …on contract renewals, contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth. . Contribute to ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for supporting the… more
- Zones, LLC (Auburn, WA)
- …analysis, licensing design, and optimization recommendations. **Operational Excellence & Customer Support ** + Maintain accurate documentation of activities, ... cloud , security, workplace, data platforms, managed services). + Support customers through software lifecycle events including onboarding, rightsizing, renewals,… more
- Deloitte (Seattle, WA)
- …various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and ... risk management, methods and tools, sales excellence, talent, leadership support , or other activities these professionals ensure that our Firm operates efficiently,… more
- Oracle (Olympia, WA)
- …Platform Engineering** org is an exciting new group focused on the intersection of customer experience and support operations , and are leading the ... modernization and standardization of how OCI provides support to its customer . We are looking...highly available and scalable ticketing platform used for all cloud operations . As a Senior Member on… more
- Amazon (Seattle, WA)
- …customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations . You'll work closely with ProServe Cloud ... realize their desired business outcomes when using the AWS Cloud . We work together with customer teams...upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS… more
- Amazon (Seattle, WA)
- …customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations . You'll work closely with ProServe Cloud ... realize their desired business outcomes when using the AWS Cloud . We work together with customer teams...upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS… more
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