- ServiceNow, Inc. (Addison, TX)
- …8,100 customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to empower ... options with pros, cons and risks) in a Customer Service and/or Field Service Delivery / Shared Services environment, while providing thought leadership… more
- SHI (Austin, TX)
- …the managed services and field services presales practices + Establish and grow managed service and field service offerings relevant to SHI's client segments + ... within the professional services team by identifying new opportunities and optimizing service offerings. + Educate, enable, and empower SHI technical sales teams,… more
- Capgemini (Austin, TX)
- …Incidents, ensuring that they are managed and communicated within the scope of Service Level Agreement, securing that all engaged parties perform up to high ... The role of Major Incident Manager is embedded into Service Management Team and therefore works closely with Incident...by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise… more
- SHI (Austin, TX)
- …- Azure plays a pivotal role in driving revenue growth, shaping our service offerings, and collaborating with clients to design tailored solutions. This role ... skills. This individual will be responsible for identifying opportunities, crafting service solutions, and working with cross-functional teams to deliver impactful… more
- ADP (El Paso, TX)
- …Services Portfolio Manager to lead the development of our comprehensive payroll service offering. This role is critical in evaluating our current portfolio, ... identifying gaps, and designing a comprehensive, competitive payroll service that is aligned with broader business objectives and client needs. The successful… more
- Truist (Dallas, TX)
- …and lead the enterprise strategy, architecture, delivery, and operational excellence of the service and API platform that underpins our digital ecosystem. This is a ... across the enterprise. As we shift toward a composable, event-driven, and cloud -native operating model, microservices and APIs represent our primary levers for… more
- ADP (El Paso, TX)
- …by our **CORE** values: **Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social ... Responsibility.** **POSITION SUMMARY:** Client Service Specialist is responsible for developing and maintaining effective...about ADP:** We are a comprehensive global provider of cloud -based human capital management (HCM) solutions that unite HR,… more
- Toyota (Plano, TX)
- …while collaborating with infrastructure and application teams to enable seamless service delivery across hybrid and cloud environments. Stakeholder Engagement: ... team is seeking a skilled IT Governance Analyst (ITSM) to lead IT Service Management initiatives within a regulated financial services environment. The IT Governance… more
- Iron Mountain (Austin, TX)
- …for technology and a track record of delivering exceptional results in the realm of IT service solutions, we invite you to be a key player in shaping the future of ... is responsible for the detailed assessment of customer requirements, development of service design, and cost calculations. Join us in creating a positive impact… more
- Citigroup (Irving, TX)
- …and steer the course of our enterprise teams in support of resolving unplanned service interruptions and restoring service to our internal / external clients as ... to gain a wealth of knowledge on a multitude of product and service offerings across the franchise and communicate with executive C-level management during these… more