- SHI (Austin, TX)
- …customer satisfaction with managed services, and uncovers additional product and service opportunities via SHI or MSP partner services, programs, or offerings. ... support needed to work efficiently, meet their deadlines, and provide quality service . **Role Description** + Serve as the primary point-of-contact for clients in… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- **Circuit Provisioning Specialist** **Category:** Infrastructure/ Cloud **Main location:** United States, Alabama, Troy **Alternate Location(s):** United States, ... professional knowledge to resolve highly complex issues, drive efficiency, and optimize service delivery aligned with enterprise objectives. This is a hybrid role… more
- Deloitte (Houston, TX)
- …is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities As a Project Delivery Manager ( PDM) ... issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity. + Installing Genesys Engage applications both Linux and Windows… more
- ADP (El Paso, TX)
- …parameters of the GlobalView solution and services. Ensure clients experience World Class service when engaged. **At ADP we are driven by your success.** We engage ... by our **CORE** values: **Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social… more
- SHI (Austin, TX)
- …other systems. * Familiarity with ITIL v4 framework and its application in service management. * 5+ years of experience in configuring and customizing ServiceNow ... web software design principles and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service … more
- Deloitte (San Antonio, TX)
- …helping them address Active Directory (AD) health and navigate the journey to the Cloud on the Microsoft Entra ID Platform. This will include: + Conducting analysis ... transitions to the Microsoft Entra ID services such as tenant setup and service configuration + Assisting clients with Azure B2B, B2C including SAML, OAUTH, OpenID… more
- Baylor Scott & White Health (Temple, TX)
- …The Supervisor of Shared Services oversees one or more areas in the Shared Service Center (SSC). Partners with SSC leadership to ensure Service Level Agreements ... Success Factors** + Exceptional PeopleSoft background; previous experience with Oracle Cloud applications highly desirable. + Knowledge of policy and procedures. +… more
- Iron Mountain (Austin, TX)
- …for career advancement and promotion.** + **Champion a consistently exceptional level of service for our internal partners, ensuring all service level agreements ... or supervisory role.** + **Customer Excellence Focus:** **Strong customer service orientation, administrative, and organizational skills and experience.** +… more
- Cisco (TX)
- …digital world with an end-to-end full stack platform made for a hybrid, multi- cloud world. Leading enterprises use our unified security and observability platform to ... that ServiceNow delivers and gets alignment with customers on service definitions, SLAs and critical metrics + Maintain a...to develop web services and host on a micro service framework + Understand and abide by RESTful API… more
- Capgemini (Dallas, TX)
- …they manage, will play an integral role in the growth of the company's global service lines in North America. This role is highly strategic and highly visible. The ... + Ability to work in a global organizational and service delivery environment + Make significant contributions to the...by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise… more