- EPAM Systems (Austin, TX)
- …Next-Generation Managed Services** at EPAM Systems, you will revolutionize our service delivery model by implementing AI-first strategies while leading multiple ... provider. You'll serve as a trusted advisor to clients, designing future-ready service landscapes that leverage GenAI, AIOps, and advanced observability across … more
- JPMorgan Chase (Plano, TX)
- …to enhance operational effectiveness and automate processes, ensuring high-quality customer service . + Spearhead projects aimed at enhancing the reliability and ... and AI technologies to automate detection, diagnosis, resolution processes, elevate service levels and drive continuous improvement. + Engage stakeholders to… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...Remains informed on current data and analytics trends, (Ex: Cloud , Data Mining, Python, Neural Networks, Sensor data, IoT,… more
- NTT DATA North America (Houston, TX)
- …issues partnering with the offshore leadership. + Ensure timely resolution of escalated service delivery problems and minimize the impact of any client service ... delivery of Outsourced Services meets or exceeds the Client's expectations. Ensure service lines meet current and future capacity requirements + Define and maintain… more
- ADP (El Paso, TX)
- ADP is hiring a **Client Service - Product Support Specialist -- Tax.** + _Are you ready to join a company offering career advancement opportunities throughout your ... to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and...about ADP:** We are a comprehensive global provider of cloud -based human capital management (HCM) solutions that unite HR,… more
- Wolters Kluwer (Coppell, TX)
- …container-based software to Kubernetes (K8s); define platform SLAs/SLOs, roadmaps, and service catalog. + Own Akuity/Argo CD (GitOps) administration and lifecycle; ... plans, and growth paths. + Deliver platform capabilities as products (self- service , APIs, documentation, runbooks), enabling product teams to design, provision, and… more
- CAI (Austin, TX)
- …sets and transform maps + Maintain existing and develop additions to the service catalog and related workflows + Implement software solutions using ServiceNow tools ... Tech Solutioning, Development, unit testing for: ITOM Discovery and/or Service Mapping and/or ITAM SAM Pro and/or ITAM HAM...to 3rd party asset applications (eg, MS Office, Adobe Cloud , such as SCCM/InTune/Entra, Tanium, Jamf, etc.) + Execute… more
- CVS Health (TX)
- …orchestration of AI agents. This involves enhancing agent assistance and self- service capabilities using conversational AI, generative AI, implementing agentic AI ... work will empower our colleagues to deliver responsive, empathetic, and personalized service across all channels, supporting not only external customers but also… more
- USAA (San Antonio, TX)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...etc + Utilization of financial management tools ie Oracle Cloud General Ledger (GL), etc + US military experience… more
- ADP (El Paso, TX)
- …book of business of Group Health Insurance clients. You will own, manage, and service the entire relationship with your clients by serving as a subject matter expert ... book of clients, serving as an insurance/employee benefits expert, providing trusted service and valued insights. Still, every day will be different because the… more