- SAIC (Chantilly, VA)
- …flexibility in task execution, provide technical expertise on a variety of IT Service Management (ITSM) topics, to include service delivery oversight, Event ... Management, Incident Management, Problem Management, and Continuous Service Improvement (CSI). As a SETA, the successful candidate may be called upon to assist with… more
- SAIC (Quantico, VA)
- …under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT environment and for ... IT customer support. + Provides on-site and remote technical support to approved seat service DCSA end users. + Part of a call center of mission-ready technicians to… more
- Quality Technology Services, LLC (Ashburn, VA)
- The **Operations Service Center Facilities Support Engineer I (FSE)** will be primarily responsible for all facilities' major incident management, monitoring a ... will be assigned by management as needed. The Operations Service Center is a 7 x 24 x 365...a global leader in digital infrastructure. As AI and cloud technologies fuel the demand for increased speed, capacity,… more
- Leidos (Alexandria, VA)
- …oriented and familiar with utilizing Microsoft tools and software in addition to IT Service Management software such as Service Now or Remedy. This person should ... role is responsible for interacting with customers to handle service inquiries and problems in a Tier 2 role....DoD 8570) - IT System Admin Intermediate certification requirements ( Cloud +, GICSP, SSCP, Security+ CE, GSEC, or higher) **Education**… more
- Virtual Service Operations (Lorton, VA)
- …to lead incident response and troubleshoot complex network issues. + Experience with cloud networking concepts, such as AWS, Azure, or hybrid environments, is a ... health benefits, and flexible work arrangements. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed… more
- Virtual Service Operations (Lorton, VA)
- …large-scale, mission-critical network systems. + Strong understanding of hybrid and cloud networking environments (eg, AWS, Azure). + Industry certifications such as ... health benefits, and flexible work arrangements. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed… more
- General Dynamics Information Technology (Fairfax, VA)
- …Software Development **Skills:** BMC Helix,BMC Remedy,BMC Remedy IT Service Management (ITSM),Software Development **Certifications:** Security+ CE - CompTIA ... play a meaningful part in improving how agencies operate. The **Navy Enterprise Service Desk (NESD)** program is seeking a mid-level **Remedy / Helix Developer… more
- Truist (Richmond, VA)
- …platform capabilities that enable engineering velocity, operational resilience, and developer self- service across the enterprise. This is not a traditional product ... orchestration, CI/CD pipelines, observability tooling, secrets and identity management, service mesh frameworks, policy-as-code controls, and other mission-critical capabilities.… more
- ADP (Norfolk, VA)
- …this position, you'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create ... exceptional onboarding experiences for each product or service implementation. We strive for every interaction to be...about ADP:** We are a comprehensive global provider of cloud -based human capital management (HCM) solutions that unite HR,… more
- EPAM Systems (Mclean, VA)
- …AI-Powered Managed Services at EPAM Systems, you will revolutionize our service delivery model by implementing AI-first strategies while leading multiple strategic ... provider. You'll serve as a trusted advisor to clients, designing future-ready service landscapes that leverage GenAI, AIOps, and advanced observability across … more