- Amazon (Santa Clara, CA)
- …definition and implementation of customer-focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform complex ... the life A typical day for an Applied Scientist in the Customer Service science team involves a combination of gaining business know-how and hands-on problem-solving… more
- Celestica (San Diego, CA)
- …driving efficiency and effectiveness in our Marketing, Sales, Order-to-Cash, and Service operations . This role also involves critical responsibilities in ... systems (including SAP, CPQ, PRM, Website, Customer and Partner Communities, and Service Now) to ensure customer data and insights are accurate, consistent, and… more
- Antech Diagnostics (Thousand Oaks, CA)
- …account coverage. Conduct 85%+ in-person sales calls to promote, sell, and service existing and potential animal hospitals, veterinarians, and staff to achieve ... the closure of business contracts while seeking appropriate approvals per the sales operations process. + Create and implement a quarterly sales plan to achieve… more
- Amazon (Santa Clara, CA)
- …Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied Scientist, you'll own ... definition and implementation of customer-focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform complex… more
- ServiceNow, Inc. (Santa Clara, CA)
- …8,100 customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to empower ... customer experiences and drive fierce customer loyalty. Our products, Customer Service Management, Field Service Management, and Industry verticalized solutions… more
- Walmart (Sunnyvale, CA)
- …a community of trusted sellers offering high-quality products and exceptional customer service which is an essential component of Walmart's growth strategy. Through ... sellers can leverage Walmart's advanced fulfillment infrastructure to streamline operations and improve delivery to customers. In this fast-paced, innovation-driven… more
- AVEVA (San Leandro, CA)
- …contracts, including those dealing with software licenses, SaaS and other cloud offerings, software consulting and service delivery, strategic teaming, ... Legal Counsel will be trusted advisor who is customer service oriented, has an eagerness to tackle a wide...are committed to embedding sustainability and inclusion into our operations , our culture, and our core business strategy. Learn… more
- Hyundai Autoever America (Fountain Valley, CA)
- …3+ years of experience building distributed / service oriented / micro- service style and cloud -based application architectures. + Experience in architecting ... and prepares recommendations for systems improvements. + Actively reviews systems operations reports and itemizes overall systems improvement plans. + Monitors… more
- Palo Alto Networks (Santa Clara, CA)
- …response and resolution efforts for critical customer operational issues, such as service disruptions and various product-related challenges. We are on the hunt for ... and incident reports to relevant parties + Ensure compliance with service -level agreements (SLAs) and customer communication expectations Containment and Resolution… more
- ServiceNow, Inc. (Santa Clara, CA)
- …8,100 customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to empower ... seamless customer experiences and drive fierce customer loyalty. Our products, Customer Service Management, Sales and Order Management and Field Service … more