- Citigroup (Irving, TX)
- …data with existing IT Service Management (ITSM), Configuration Management Database ( CMDB ), and reporting tools. Develop custom reports and dashboards to provide ... actionable insights into cloud resource utilization, costs, and compliance status. + **Compliance and Governance:** Collaborate with security, audit, and compliance teams to define and enforce cloud governance policies. Implement automated checks and… more
- Citigroup (Irving, TX)
- …(CTS, SMB/F). Our responsibilities include service quality, application & CMDB hygiene, configuration management, infrastructure funding, and portfolio management. ... We align with Citi's strategic technology goals by governing core workflow processes, partnering with application teams, and foundational services to provide infrastructure fulfillment oversight, optimize technology resources, and promote strategic platforms.… more
- ServiceNow, Inc. (Addison, TX)
- …tools, and Automated Testing Framework (ATF) + Knowledge of data modeling, CMDB design, and platform data strategies + Exposure to industry-specific solutions (eg, ... public sector, healthcare, financial services) **Required Competencies:** + Customer Focus + Translates requirements to Demonstrate value + Collaborative + Results Driven + Cultivates Innovation + Executive level communication skills + Consultative perspective… more
- SHI (Austin, TX)
- …design and implementation process. * Conduct platform application assessments and CMDB /CSDM assessment. * Drive revenue growth within the professional services team ... by identifying new opportunities and optimizing service offerings. * Collaborate with SHI Stakeholder partner teams to create synergistic service solutions. * Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a… more
- Toyota (Plano, TX)
- …Disaster Recovery testing + Review and ensure accuracy of the information in CMDB + Review and ensure accuracy of the Application Runbooks, Maintenance Manuals, etc. ... + Participate in Operations Assessment of Factory Technical Deliverables + Ensure proper knowledge transfer has been done for Factory Technical Deliverables + Collaborate with Factory Release Master to review and assess upcoming releases for support handover +… more
- Baylor Scott & White Health (Dallas, TX)
- …ITSM platform, using diverse data integrations to ensure integrity of the CMDB and service mapping capabilities. - Drive automation, workflows and insights through ... the use of AI to improve efficiency, self-service adoption, and user satisfaction. - Partner with cybersecurity, application, clinical informatics, and infrastructure teams to ensure ITSM practices support enterprise risk, compliance, and resilience goals.… more
- DXC Technology (Plano, TX)
- …Python, or configuration tools (eg, Ansible). + Familiarity with enterprise CMDB , change management, and ITIL-based processes. + Experience working in regulated ... environments (eg, finance, healthcare) with compliance considerations (SOX, HIPAA, PCI). + Certifications such as MCSE, VMware VCP, AWS/Azure certifications, or Project Management certifications (PMP, ITIL). **Core Responsibilities:** + Lead the technical… more
- BlackBox (Plano, TX)
- …methodologies. + Hands-on experience with ServiceNow Performance Analytics, Reporting, and CMDB . Soft Skills: + Strong problem-solving and analytical thinking. + ... Excellent communication and stakeholder management. + Ability to lead and mentor development teams. + Experience in agile methodologies (Scrum, Kanban). Qualifications & Certifications: + Bachelor's or master's degree in computer science, IT, or a related… more
- NTT DATA North America (TX)
- …and customize ServiceNow modules including Incident, Problem, Change, Knowledge, CMDB , Discovery, Service Mapping, Event Management, Hardware Asset Management, ... Software Asset Management - Perform health scans, technical debt analysis, and platform scalability assessments. - Manage integrations with third-party tools (eg, Qualys, Tenable, SCCM, JAMF). - Ensure platform conformance to best practices and licensing… more
- GovCIO (Austin, TX)
- …field + Experience in managing complex IT projects, using ServiceNow CMDB configuration management tools, and familiarity with relevant standards and regulations ... are also important + Required experience with ServiceNow (SNow) and SNow Discoveryskills + Good communication skills to manage stakeholders + Expertise in MS Office products + Good writing skills to document process and procedures + Clearance Required: Ability… more