- Mass Markets (KS)
- …customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support to team members ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Kemper (Overland Park, KS)
- …our stakeholders that delivers on our promises._ **Role:** Life Insurance Sales Agent **Employment Type:** Full Time **Work Arrangement:** Field Role **Career and ... visits with our customers in their homes for premium collection and other service needs. You'll start with a...a paid license preparation/training period! As an Insurance Sales Agent , you will begin with an already existing book… more
- Ryder System (Topeka, KS)
- …privacy standards within the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough testing in development ... + Makes program modifications to existing reports as necessary. + Coordinates collection and preparation of routine and special reports according to business needs.… more
- Verint Systems, Inc. (Topeka, KS)
- …Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested by customers ... modifications/additions, CPP/EPP additions, or other value add improvements to customer's data collection or surveys, based on findings from the analytics process. +… more
- Zurich NA (Overland Park, KS)
- …collaboratively with assigned underwriters. + Supports Underwriter with broker/ agent /distributor/customer interactions by providing basic customer service skills. ... Services, Risk Management, or Insurance areaAND + Knowledge of data collection and analysis + Microsoft Office experience Preferred Qualifications: + Insurance… more
- NTT America, Inc. (Wichita, KS)
- …following company protocols. + Failure to return equipment may result in collection actions and/or other consequences. + Individuals must provide their own high ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more