• Contact Center Quality Assurance Manager

    Mass Markets (Killeen, TX)
    …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... regulatory requirements. + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA initiatives with… more
    Mass Markets (12/03/25)
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  • Certified Industrial Hygienist

    EFI Global (Houston, TX)
    …concentrations of dust, gases and mists using air sampling tools and collections devices.Collects samples of work materials to detect and evaluate occupant exposure ... location, design, structure, operations, and maintenance of contaminant and physical agent control systems. + Interprets rules and regulations to officials of… more
    EFI Global (11/21/25)
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  • Experienced Tax Professional (Uncredentialed)

    Mass Markets (Killeen, TX)
    …diploma or equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Must ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (12/31/25)
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  • Tax Customer Service Representative II…

    Mass Markets (Killeen, TX)
    …diploma or equivalent required. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Active ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (12/31/25)
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  • Manager Patient Access - Emergency Department

    Texas Health Resources (Fort Worth, TX)
    …requirements, and hospital policies. Monitors financial performance, including up-front collections and adherence to financial assistance protocols. Supports budget ... automation, and best practices to improve efficiency. Acts as a change agent , implements improvement for service and RC performance with focus on achievement… more
    Texas Health Resources (12/25/25)
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  • Business Process Specialist

    DriveTime (Dallas, TX)
    …build and launch the manual process + When new Tech releases impacts ' Agent Operator' components of process or impacts critical client requirements baked into the ... + Excellent people influencing skills + Understanding of the Servicing and Collections policies as it relates to Financial services business + Excellent… more
    DriveTime (10/24/25)
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  • Experienced Contact Center Supervisor

    Mass Markets (Killeen, TX)
    …and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, planning, organizational ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (10/10/25)
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  • Credentialed Tax Professional

    Mass Markets (Killeen, TX)
    …a related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (10/08/25)
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  • Patient Service Coordinator Home Health

    CenterWell (Graham, TX)
    …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task...visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper… more
    CenterWell (12/04/25)
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  • Senior Research Engineer - Agentic AI

    Oracle (Austin, TX)
    …a highly motivated Senior Research Engineer to perform innovation in agent planning, reasoning, and the efficient implementation of multi-step reasoning agents ... In this role, you will research, architect, and prototype nextgeneration agent planning and orchestration techniques (hierarchical planning, tool routing, memory,… more
    Oracle (12/21/25)
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