- Mass Markets (Savannah, GA)
- …contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- …contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- …contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- …contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- …contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- …contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Garden City, GA)
- …daily operations and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. + Manage schedules, attendance, ... resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
- Mass Markets (Garden City, GA)
- …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... regulatory requirements. + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA initiatives with… more
- Mass Markets (Savannah, GA)
- …diploma or equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Must ... contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results.… more
- Mass Markets (Savannah, GA)
- …techniques + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and multi-tasking ... contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results.… more