• Temporary Hurricane Contact Center Agent

    Mass Markets (KS)
    …needs. Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Hours of operation are from 8:00 AM - 8:00 PM ET, with shifts from 8:00 ... brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to… more
    Mass Markets (08/23/25)
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  • Flood Support Contact Center Support Agent

    Mass Markets (Wichita, KS)
    …trusted partner in the industry. We are seeking dedicated and compassionate Contact Center Support Agent to join our team. In this role, you will play a vital part ... all times. Candidates m ust pass a Level 2 fingerprint background check. Work Schedule: + Hours of Operation: 7:00 AM to 7:00 PM CST + Available Shifts: + 7:00 AM to… more
    Mass Markets (08/12/25)
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  • Entry-Level Telecom Customer Care Agent…

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... (20+ words a minute) + Ability to work regularly scheduled shifts within our hours of operation including the training period. + Basic knowledge of Microsoft Office… more
    Mass Markets (07/20/25)
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  • Entry-Level Customer Service Agent…

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound customer ... (20+ words a minute) + Ability to work regularly scheduled shifts within our hours of operation including the training period. + Basic knowledge of Microsoft Office… more
    Mass Markets (07/16/25)
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  • Service Desk Agent

    Cayuse Holdings (Topeka, KS)
    **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote (M-F 9am-5:30pm EST) **_SALARY:_** ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No The Service Desk Agent provides customer service solutions within service level agreements using… more
    Cayuse Holdings (08/26/25)
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  • Service Desk Agent

    Cayuse Holdings (Topeka, KS)
    **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
    Cayuse Holdings (07/31/25)
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  • Lead Data Scientist - AI-Human Interaction

    Humana (Topeka, KS)
    …tracking, preference learning, and multi-turn personalization + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent ... product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** +… more
    Humana (08/16/25)
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  • Call Center Director

    Mass Markets (Wichita, KS)
    …Key Responsibilities: + Manage Sales Supervisors + Oversee quality, production, and hours . + Assist with implementation of strategic sales plans, ensuring they are ... SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and multi-tasking skills… more
    Mass Markets (08/08/25)
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