- Mass Markets (Tampa, FL)
- …in a fast-paced, customer-focused environment? We're hiring Bilingual (English/Spanish) Collections Agents to support inbound calls and walk-in inquiries related ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Tampa, FL)
- …success of a globally expanding, industry-leading organization. We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (FL)
- …globally expanding, industry-leading organization. We are seeking aSpanish-speaking Licensed Health Insurance Agent . As a key member of our team, you will be ... + Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers. + Promote… more
- Mass Markets (FL)
- …brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
- Mass Markets (FL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
- TECO Energy (Tampa, FL)
- …applications (ie, GIS, ADMS, EMS). (15%) 5. Responsible for the collection , analysis, review, documentation, and communication of business needs and requirements ... (KSA)** **Required:** + Proficient in development fundamentals + Proficient in data collection and analysis + Knowledge of power flow across electrical grid… more
- Mass Markets (Macdill AFB, FL)
- …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... performance gaps and training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training to implement quality… more
- Mass Markets (FL)
- …call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of sourcing techniques and recruitment ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- USAA (Tampa, FL)
- …and CRM platforms** , with a focus on optimizing sales workflows and agent productivity + **Exceptional leadership skills** , with experience leading larger groups ... Training Plans, etc.).** **Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are… more