- Mass Markets (Savannah, GA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
- Mass Markets (Savannah, GA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
- Mass Markets (Savannah, GA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
- Mass Markets (Hinesville, GA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
- Mass Markets (Savannah, GA)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
- Mass Markets (Garden City, GA)
- …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... regulatory requirements. + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA initiatives with… more
- Mass Markets (Savannah, GA)
- …diploma or equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Must ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Savannah, GA)
- …a related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- GovCIO (Atlanta, GA)
- …Duties to include but not limited to the following: + Oversee data collection processes for the VOICE office + Reviewing and analyzing varied data for ... works cases and develops summaries of cases to be referred to an ERO Officer/ Agent , ERO field offices or headquarters offices for follow-up review and action. +… more
- Oracle (Atlanta, GA)
- …LMQL, Guidance, etc. + Proven experience in designing data collection /annotation solutions and systematic evaluation necessary for developing and maintaining ... Knowledge of LLM and experience delivering Generative AI And Agent models are a significant plus. + Familiarity and...order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's… more