• Customer Service Agent

    Mass Markets (Savannah, GA)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
    Mass Markets (07/16/25)
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  • Inbound Customer Care Agent

    Mass Markets (Savannah, GA)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
    Mass Markets (07/15/25)
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  • Bank Customer Care Agent

    Mass Markets (Savannah, GA)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
    Mass Markets (07/02/25)
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  • Call Center Agent

    Mass Markets (Hinesville, GA)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
    Mass Markets (06/24/25)
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  • Blended Contact Center Agent (Inbound…

    Mass Markets (Savannah, GA)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid- market , Federal & enterprise partners. MCI now employs 10,000+ talented… more
    Mass Markets (06/18/25)
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  • Experienced Call Center Quality Assurance…

    Mass Markets (Garden City, GA)
    …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... performance gaps and training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training to implement quality… more
    Mass Markets (06/04/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Garden City, GA)
    …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... regulatory requirements. + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA initiatives with… more
    Mass Markets (06/04/25)
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  • Experienced Tax Professional (Uncredentialed)

    Mass Markets (Savannah, GA)
    …diploma or equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Must ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (08/26/25)
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  • Credentialed Tax Professional

    Mass Markets (Savannah, GA)
    …a related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax Preparer credentials. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
    Mass Markets (07/09/25)
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  • HRIS Business Partner- REMOTE

    Ryder System (Atlanta, GA)
    …privacy standards within the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough testing in development ... + Makes program modifications to existing reports as necessary. + Coordinates collection and preparation of routine and special reports according to business needs.… more
    Ryder System (07/28/25)
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