- ManpowerGroup (Houston, TX)
- …Proficiency in Copilot Studio, including prompt orchestration, generative actions, component collections , and multi- agent design. * Strong programming skills in ... Azure Logic Apps, Power Automate, and Azure Functions. * Monitor and optimize agent performance using Prompt Flow, Azure Monitor, and Application Insights. * Apply… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA...degree in Business, Quality Management, or a related field ( preferred ). + 3+ years of experience in a QA… more
- The Walt Disney Company (San Antonio, TX)
- …and Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected ... the platform. + Support the efficient utilization of data collection and export tools integrated with the WFM software...from the WFM platform. These reports provide insights into agent performance, service levels, and adherence. + Work closely… more
- Mass Markets (Killeen, TX)
- …position. Prior experience in management, supervisor, or customer service leadership is highly preferred . To be considered for this role, you must complete a full ... and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, planning, organizational… more
- Ryder System (Austin, TX)
- …system such as: **ServiceNow HRSD Module** (MUST) and Workday HCM module.( Preferred ) REMOTE work from HOME **Essential Functions** + Design, develop, configure, ... privacy standards within the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough testing in development… more
- Mass Markets (Killeen, TX)
- …equivalent required; Bachelor's degree in Accounting, Finance, or a related field preferred . + Active, unrestricted credential: EA (Enrolled Agent ), CPA ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- CRC Insurance Services, Inc. (Houston, TX)
- …binders, invoices, and tax filings forwarding the binder and invoice to the agent . 13. Monitor accounting (payment, collections , taxes, etc.) anticipating and ... and office skills 13. Ability to work extended hours when necessary ** Preferred Qualifications:** 1. College degree with a concentration in business or equivalent… more
- Mass Markets (Killeen, TX)
- …diploma or equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials. + Must ... minimal supervision + Critical thinking, problem solving, research skills and determination Preferred + Audit experience a plus (IRS and state tax authorities) +… more
- Texas A&M University System (College Station, TX)
- …with large animals like cattle, horses, sheep, pigs, and goats. Preferred qualifications include experience in biocontainment programs (BSL-2, ABSL-2, BSL-3, ABSL-3, ... and Certifications: + Must be able to successfully obtain Biological Select Agent and Toxin certification within 6 months of employment. Required Special Knowledge,… more
- Fresenius Medical Center (Lubbock, TX)
- …supervisor. + Obtain all prescribed laboratory testing and prepare specimens for collection . + Ensure that all blood spills are immediately cleaned with appropriate ... prepare and store lab samples according required laboratory specifications. + Ensure collection of lab specimens by appropriate lab courier. **INFECTION CONTROL:** +… more
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