- Mass Markets (Savannah, GA)
- …a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety of ... for some of the world's most recognized brands. Key Responsibilities: + Support customers, handle requests, provide solutions + Thoroughly learn clients' products… more
- PNC (Atlanta, GA)
- …and have an opportunity to contribute to the company's success. As a Loan Support Analyst Senior within PNC's Midland organization, you will be based in office ... supports remote and hybrid work environments. As a Loan Support Analyst Senior within Midland's Single Family Rental (SFR)...servicing functions such as execution of complex transactions and collections . Attention to detail is critical due to the… more
- CenterWell (Atlanta, GA)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task...visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper… more
- Intuit (Atlanta, GA)
- …experiences + Manage a growing team including 3-5 direct reports and embedded support from other verticals including platform, collections and vendor management ... **Overview** The QuickBooks Capital Servicing and Collections team is seeking a strategic and experienced Servicing leader to oversee the operations of our Business… more
- PNC (Atlanta, GA)
- …and have an opportunity to contribute to the company's success. As a Loan Support Analyst within PNC's Midland organization, you will be based in office within the ... and also supports remote and hybrid work environments. As a Loan Support Analyst within PNC's Commercial Mortgage Backed Securities (CMBS) Servicing team, you… more
- Mass Markets (Garden City, GA)
- …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (Savannah, GA)
- …While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office support in a contact center ... equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials....we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (Savannah, GA)
- …internal teams to improve processes and enhance the client experience. + Support clients via video, phone, and chat, delivering professional, friendly, and ... related field preferred. + Active, unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or other recognized Tax...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Ryder System (Atlanta, GA)
- …business partners, and vendors to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...in order to effectively utilize its capabilities. Provides training support to end-users and others in the department. +… more
- Emory Healthcare/Emory University (Decatur, GA)
- …include problem identification and management, data and information collection , analysis and management, improvement processes, policy/procedure management, outcome ... practitioners for reporting and/or investigation of infectious disease cases/clusters, required agent and disease case reports. + Participates as a principle member… more